Carlene Brecker
Trufant,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive, memorable experience.
Overview
5
5
years of professional experience
Work History
Manager
Biggby Coffee
Greenville, MI
10.2021 - Current
- Complete regular inventory and order for future needs.
- Strengthen promotional strategies to drive customer engagement and boost sales.
- Open and close location.
- Maintain professional demeanor around customers.
- Interact with customers during hectic periods to promote a fun and positive environment.
- Control line and crowd with quick, efficient service.
- Clean counters, floors, machines, utensils, and customer areas daily
- Maintain regular and consistent attendance and punctuality.
- Maintain and operate espresso machine, blenders, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge.
Barista
Biggby Coffee
Cedar Springs, MI
07.2020 - 10.2021
- Interacted with customers during hectic periods to promote fun and positive environment.
- Cleaned counters, floors, machines, utensils, and customers area daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated all equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
High School Diploma -
Cedar Springs High School
Cedar Springs, MI05.2022
Some College (No Degree) - General Studies
Montcalm Community College
Skills
- Sales and Marketing
- Staff supervision
- Task delegation
- Team Motivation
- Orientation and training
- Money handling
- Customer Relations
- Cost control
- Promotional planning
- Sales growth
- Team building
- Customer engagement
- Conflict resolution
- Problem solving
- Shift scheduling
- Multitasking Abilities
- Clear communication
Education and Training
other
Timeline
Manager
Biggby Coffee
10.2021 - Current
Barista
Biggby Coffee
07.2020 - 10.2021
High School Diploma -
Cedar Springs High School
Some College (No Degree) - General Studies
Montcalm Community College
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