CARLENE HARBISON
Miamisburg
Summary
Individual who is versatile and contributes to team projects while demonstrating individual leadership and success.
Overview
9
9
years of professional experience
Work History
Culinary Technician
St. Leonard - A Senior Living Community
Centerville, Ohio
07.2012 - 03.2017
- Consistently provided professional, friendly and engaging service.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Provided friendly and attentive service.
- Inventoried and restocked items throughout day.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Resolved guest complaints quickly and efficiently.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Assisted co-workers whenever possible.
- Effectively listened to, understood and clarified guest concerns and issues.
City Carrier Assistant
United States Postal Service
Trotwood, Ohio
03.2017 - 07.2018
- Routing or casing mail in sequence of delivery along an established route.
- Withdrawing mail from the distribution case and preparing it so that the it can be efficiently delivered by you or another carrier.
- Preparing and separating all classes of mail to be carried by truck to relay boxes along a delivery route.
- Delivering mail by foot or vehicle, picking up mail from relay boxes; and collecting mail from street letter boxes and accepting letters from customers for mailing.
- Using portable electronic scanner as instructed.
- Depositing in the post office mail on the route upon returning from the route.
- Giving customers with postal information and change of address cards and other postal forms.
Mail Clerk
Benchmark Human Services
Wright Patterson Air Force Base
01.2019 - 04.2021
- Participates in the sorting and delivery of mail to incoming dormitory residents.
- Sort and pitch mail. Provide daily mail delivery to 6 locations around the base.
- Work with others as part of the mail processing team.
- Maintain tracking logs to assist in monitoring the bases' accountable mail.
- Customer window service for package retrieval and general delivery services.
- Serve and greet customers with a professional and polite demeanor.
- Complete basic cleaning duties of dusting, sanitizing surfaces, trash removal, sweeping etc.
Education
High School Diploma -
Centerville High School
Centerville, Ohio2014
Skills
- Creative problem solver
- Exceptional communication skills
- MS Windows proficient
- Quick learner
- Meticulous attention to detail
- Professional and mature
- Time management
- Flexible
- Articulate and well-spoken
- Highly organized
Timeline
Mail Clerk
Benchmark Human Services
01.2019 - 04.2021
City Carrier Assistant
United States Postal Service
03.2017 - 07.2018
Culinary Technician
St. Leonard - A Senior Living Community
07.2012 - 03.2017
High School Diploma -
Centerville High School
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