Carlene Williams-Jack
Cromwell,CT
Summary
Skilled and compassionate healthcare worker, licensed as a Patient Care Technician and Certified Nursing Assistant, highly experienced seeking an administrative or managerial position in the healthcare industry. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Mount Sinai Health System
NEW YORK NY, NY
03.2018 - Current
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Performed EKG tests on patients of all ages, including neonatal and geriatric.
- Communicated effectively with patients to explain the purpose of the test and answer any questions they may have had about it.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
CNA
Bay Park Center for Nursing and Rehabilitation
The Bronx, NY
01.2017 - 07.2017
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
CNA
Barnwell Rehabilitation and Nursing
Valatie, NY
01.2017 - 05.2017
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assistant to Executive Secretary
North Central Bronx Hospital
01.2016 - 01.2017
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Coordinated special projects as assigned by management staff.
- Scheduled meetings, appointments and travel arrangements for staff members.
CNA
Mary Manning Walsh Home
New York City
01.2012 - 01.2016
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
Graphic Designer
WB Trophies Ltd.
Kingston, Jamaica, West Indies
01.1997 - 01.2010
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
- Edited photographs for use in digital media platforms including web banners and social media posts.
- Assisted in selecting colors, images, text style and layout for each project.
- Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.
- Selected colors and themes while adding functionality to create new designs.
- Maintained up-to-date knowledge of industry trends in graphic design technologies.
- Collaborated with clients and stakeholders to ensure satisfaction of design deliverables.
Executive Secretary
Life of Jamaica
01.1994 - 01.1996
- Managed calendar of appointments for executives; scheduled appointments with internal and external contacts.
- Responsible for maintaining confidential files pertaining to executive operations.
- Greeted and directed visitors, answered phone calls, and provided general administrative support.
- Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Desk of Publisher and Secretary
The Herald Printers
Kinston , Jamaica West Indies
01.1987 - 01.1994
- Participated in manuscript preparation and book production.
- Delivered access to national content to writers, editors and proofreaders.
- Assisted in the design of book covers, layouts, and promotional materials.
- Researched new technologies that could be used to streamline operations.
CNA
Manhattanville Nursing Home and Rehabilitation Center
01.2012
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
CNA
Workmen's Circle Multicare Center
01.2011
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Education
Bachelor of Science - Nursing
Helene Fuld College of Nursing
New York, NY05-2024
Bachelor of Science - Health Administration And Management
University of Phoenix
Arizona City, AZ11-2016
Patient Care Technician -
01.2012
Certified Nursing Assistant -
01.2012
Supervisory Management Diploma -
University College of the Caribbean
01.2005
Skills
- Computer literate: Power Point, Microsoft Word
- Type 90 words per minute
- Good communication and customer service skills
- Basic Life Support
- Complex Problem-Solving
- Vital Signs Monitoring
- Patient Care
- Maintaining Confidentiality
- Compassionate Communication
- Compassion and Empathy
- Infection Control Procedures
- Monitoring Fluids
- Patient-Focused Care
- Collecting Vital Signs
- Geriatric Care
- Family Support and Assistance
- Bedside Manner
- Range of Motion Exercises
- Compassionate
- Safety Precautions
Volunteer Experience
- Assistant to Executive Secretary, North Central Bronx Hospital, Nursing Administrative Department, Bronx, NY, 2016, 2017
- Founder and President of Cascade All-Age Alumni, Past Student Association Jamaica, West Indies, Jamaica, West Indies, 2016, Present
Certification
Phlebotomy and EKG technician
Certified Nursing Assistant
BLS certification
ACLS Certification
Languages
English
Professional
References
References available upon request.
Timeline
Emergency Room Technician
Mount Sinai Health System
03.2018 - Current
CNA
Bay Park Center for Nursing and Rehabilitation
01.2017 - 07.2017
CNA
Barnwell Rehabilitation and Nursing
01.2017 - 05.2017
Assistant to Executive Secretary
North Central Bronx Hospital
01.2016 - 01.2017
CNA
Mary Manning Walsh Home
01.2012 - 01.2016
CNA
Manhattanville Nursing Home and Rehabilitation Center
01.2012
CNA
Workmen's Circle Multicare Center
01.2011
Graphic Designer
WB Trophies Ltd.
01.1997 - 01.2010
Executive Secretary
Life of Jamaica
01.1994 - 01.1996
Desk of Publisher and Secretary
The Herald Printers
01.1987 - 01.1994
Bachelor of Science - Nursing
Helene Fuld College of Nursing
Bachelor of Science - Health Administration And Management
University of Phoenix
Patient Care Technician -
Certified Nursing Assistant -
Supervisory Management Diploma -
University College of the Caribbean
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