Carlene Wood
Bronx ,NY
Summary
I am highly enthusiastic worker who has worked in the fields of healthcare and customer service representative. I excel in both fields due to my great memory skills and adaptive nature
Offering strong foundation in compassionate care and readiness to learn and grow in this field. Brings understanding of importance of individualized support and ability to quickly acquire new skills essential for role. Ready to use and develop communication and problem-solving abilities in Desired Position role.
Overview
1
1
year of professional experience
Work History
Direct Support Professional
Rising Ground
The Bronx, NY
11.2025 - Current
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Assisted individuals with daily living tasks such as brushing teeth, bathing, dressing and meals.
- Provided emotional support and encouragement to foster positive relationships and improve individuals well-being.
- Monitored individuals progress, documenting changes and reporting concerns to appropriate team members.
Front Desk Attendant
Community Action
09.2025 - Current
- Greeted visitors and residents upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed multi-line phone systems, directing calls to appropriate staff.
- Collaborated with team members to enhance front desk operations and efficiency.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
Education
High School Diploma -
Charlemont High School
St.Catherine Jamaica 09.1985
Skills
- CPR, First aid and safety
- Housekeeping tasks
- Team collaboration
- Verbal and written communication
Timeline
Direct Support Professional
Rising Ground
11.2025 - Current
Front Desk Attendant
Community Action
09.2025 - Current
High School Diploma -
Charlemont High School