Carleta Singletary
Kernersville,NC
Summary
Dedicated RN Case Manager with expertise in mental health, care coordination, and medication management. Committed to optimizing treatment outcomes for patients through comprehensive care strategies and strong clinical judgment.
Overview
19
19
years of professional experience
Work History
Nurse Aide Instructor
Triad Medical Academy
Greensboro, NC
03.2024 - Current
- Facilitated hands-on clinical instruction to enhance practical skills in healthcare settings.
- Administered regular quizzes and exams to gauge student progress effectively throughout the course duration while providing appropriate feedback for improvement areas identified.
- Maintained accurate records of student progress and attendance, ensuring timely completion of required documentation for certification purposes.
RN Case Manager
Veterans Affairs Outpatient Clinic
Kernersville, NC
07.2013 - Current
- Designs and implements comprehensive care strategies for Veterans diagnosed with serious mental illness, focusing on optimizing treatment outcomes.
- Conducts weekly evaluations of intervention strategies, refines treatment plans to support reduced hospital readmissions and improve overall patient health.
- Facilitates effective management of intricate cases involving dual diagnosis and comorbidities, collaborating with multidisciplinary teams to optimize patient care.
- Manages medications by reconciling medication lists, preparing pill box organizers, and administering long acting injectables.
RN Care Coordinator
Veterans Affairs Outpatient Clinic
Kernersville, NC
07.2011 - 07.2013
- Managed patient caseloads with complex medical conditions to facilitate prompt access to necessary treatment and services.
- Administered vaccines and medications in primary care setting to support patient care protocols.
- Mentored new nursing staff on best practices in care coordination, implementation of, and patient advocacy strategies.
Nurse Manager
Veterans Affairs Medical Center
Salisbury, NC
09.2010 - 07.2011
- Managed nursing operations on a daily basis to maintain high-quality patient care and adhere to healthcare regulatory requirements.
- Managed staffing schedules, developed training programs for nursing staff, improving clinical skills and fostering professional growth.
- Developed and implemented evidence-based practices aimed at improving care protocols and decreasing patient readmission rates.
- Conducted comprehensive analysis of patient outcomes to drive strategic initiatives aimed at enhancing operational efficiency.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
RN Staff Nurse
Veterans Affairs Medical Center
Salisbury, NC
02.2010 - 09.2010
- Administered comprehensive patient care to Veterans with MH diagnosis, ensuring adherence to established protocols and standards.
- Documented treatments delivered, medications administered, discharge instructions, and follow-up care.
- Conducted group education classes related to diagnosis, medications, development of coping skills, sleep hygiene, identifying triggers that lead to recidivism.
Director of Nursing
Addiction Recovery Care Association
Winston-Salem, NC
02.2007 - 02.2010
- Led nursing staff in implementing evidence-based practices for addiction recovery.
- Hired and terminated staff as needed/required. Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Conducted documentation audits to formulate which procedures or policies needed to be changed and what education may need to be provided. Audits drove how care was delivered.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Created policy and procedures to ensure that safe and therapeutic care was provided for both detox and residential patients.
Education
Bachelor of Science - Nursing
Winston Salem State University
Winston Salem, NCSkills
- PMDB (Prevention & Management of Disruptive Behavior)
- Attention to detail
- Care coordination
- Case management
- Strong clinical judgment
- CPR/AED
Timeline
Nurse Aide Instructor
Triad Medical Academy
03.2024 - Current
RN Case Manager
Veterans Affairs Outpatient Clinic
07.2013 - Current
RN Care Coordinator
Veterans Affairs Outpatient Clinic
07.2011 - 07.2013
Nurse Manager
Veterans Affairs Medical Center
09.2010 - 07.2011
RN Staff Nurse
Veterans Affairs Medical Center
02.2010 - 09.2010
Director of Nursing
Addiction Recovery Care Association
02.2007 - 02.2010
Bachelor of Science - Nursing
Winston Salem State University