Overview
Work History
Education
Timeline
Generic

Carletha Jackson

South Daytona,FL

Overview

12
12
years of professional experience

Work History

ESE Equipment Trainer

Volusia County Schools
Daytona Beach, FL
05.2024 - Current
  • Adjusted machines to increase productivity for runs.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Collaborated with other departments to optimize production workflows.
  • Oversaw logistics and inventory management for storeroom.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Inspected products and machines to maintain quality and efficiency.

Bus Attendant

Volusia County Schools
Daytona Beach, FL
10.2016 - Current
  • Worked with bus driver and parents to meet specialized needs of passengers.
  • Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.
  • Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
  • Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Assisted administration with assignment of students to bus routes and prepared reports using Software.

Certified Shift Manager

McDonald's Restaurant
Daytona Beach, FL
04.2014 - Current
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Evaluated performance, adjusted strategies, and maintained agile, sustainable operations.
  • Addressed and resolved customer inquiries and complaints.
  • Assigned tasks and responsibilities to each employee on shift.
  • Counted out registers and calculated profit at end of each shift.
  • Excelled in every store position and regularly backed up front-line staff.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Trained and mentored new employees to maximize team performance.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Store Manager

Family Dollar
Miami, FL
05.2012 - 09.2015
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Education

Criminal Justice

St. Thomas University
Miami, FL

Diploma - General Studies

Miami Carol City Senior High School
Miami Gardens, FL
06.1997

Timeline

ESE Equipment Trainer

Volusia County Schools
05.2024 - Current

Bus Attendant

Volusia County Schools
10.2016 - Current

Certified Shift Manager

McDonald's Restaurant
04.2014 - Current

Store Manager

Family Dollar
05.2012 - 09.2015

Criminal Justice

St. Thomas University

Diploma - General Studies

Miami Carol City Senior High School
Carletha Jackson