Carmen D. Hernandez Santiago
Saint Cloud,FL
Summary
Dedicated Project SEARCH-Job Skill Trainer/ESE Paraprofessional with focus on individual needs of special education and strong classroom management skills demonstrated through 18 years classroom experience. Empathetic accommodating in design and implementation of hands-on lessons, which cater to diverse learning abilities. Highly skilled employee working with students, guests and customers by perceiving needs and supporting various functions. Motivated and hardworking professional with highly customer service, multitasking, and time management abilities with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
18
18
years of professional experience
Work History
Job Skill Trainer/ESE Paraprofessional
School District 0f Osceola County
Kissimmee, FL
10.2005 - Current
- Provide individualized support for interns to acquire competitive and marketable employment skills.
- Collect, evaluate,and report interns performance.
- Trains interns in grooming, hygiene. communication, interviewing, and behavior related to successful employment.
- Utilize effective support techniques, including prompting, fading, and appropriate accomodations based on intern needs.
- Structure training at work experience site consistent with each intern's targeted vocational goal.
- Provide direct supervision of interns/students.
- Provide assistance with students/interns staying in task and focus during teacher instruction or working independently.
- Create learning and content strategies to meet needs of mentally and physically disabled students/interns.
- Led activities that developed students/interns' physical, emotional, and social growth.
- Work centers in groups or individually.
- Maintain and submit documentation as required.
- Manage during rotations of EQUAL and SRA Corrective Reading and Comprehension program.
- Organize instructional material, including bulletin boards and setting up work areas.
- Provide assistance to students at all times(from/to bus loop area, cafeteria, elective class, and toileting).
YMCA Co-Coordinator/After School/Summer Program Leader
YMCA
Kissimmee, FL
02.2015 - 06.2017
- Complete sign in/out sheets for students and staff.
- Coordinate after school/ summer program schedule for students and staff.
- Assist and support all programs activities.
- Provide support for any behavioral or group dynamic challenges.
- Participate in daily activities, supervision and procedures as needed.
- Take lead on planning, scheduling, and executing summer program.
- Teach culinary class during summer program.
Art Teacher Assistant/Culinary Arts Teacher
Prodigy Cultural Art Program
Kissimmee, FL
09.2015 - 04.2017
- Complete sign in/out sheets for students, teacher and assistant.
- Provide a safe environment and supplies for daily art and cooking activities.
- Developed and implemented weekly lesson plans that incorporated culinary techniques, kitchen/food safety, nutrition, food presentation, create dishes and modify recipes, knife handling/safety, types of ingredients and their uses.
- Deliver life skills in opening/closing of every activity.
Cashier/Customer Service
Wal-Mart/Sam's Club Kissimmee
Kissimmee, FL
11.2005 - 01.2008
- Count cash-in register drawer at the beginning and end shift.
- Operate cash register for cash, check, and credit card transactions with 100% accuracy
- Process POS transactions, including checks, cash, and credit card refunds.
- Restock, arrange and organize merchandise in front lanes to drive product sales.
- Work closely with managers and supervisors to solve and handle customer concerns.
- Verified customer age for alcohol or tobacco.
Education
Bank Teller/Accounting Certification - Banking And Accounting
Instituto De Banca
Ponce, PR05.1984
Travel Agent-Certification - Travel Ticketing And Management
Institute of Technology
Ponce, PR06.1983
High School Diploma -
Escuela Carmen Belen Veiga Juana Diaz, PR
Juana Diaz, PR05.1983
Skills
- Oral and written communication
- Classroom/workplace management and multicultural awareness
- Bilingual(Professional English & Spanish)
- Collaboration/Teamwork
- Leadership
- Adaptability
- Problem-Solving
- Organizational Skills
- Customer Service
- Attention to detail
- Time management
- Thrive under pressure
References
References available upon request
Accomplishments
- 2012-Horizon MS, Special Education Employee of the Year
Timeline
Art Teacher Assistant/Culinary Arts Teacher
Prodigy Cultural Art Program
09.2015 - 04.2017
YMCA Co-Coordinator/After School/Summer Program Leader
YMCA
02.2015 - 06.2017
Cashier/Customer Service
Wal-Mart/Sam's Club Kissimmee
11.2005 - 01.2008
Job Skill Trainer/ESE Paraprofessional
School District 0f Osceola County
10.2005 - Current
Bank Teller/Accounting Certification - Banking And Accounting
Instituto De Banca
Travel Agent-Certification - Travel Ticketing And Management
Institute of Technology
High School Diploma -
Escuela Carmen Belen Veiga Juana Diaz, PR
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