Carley Crowe
Summary
Focused on learning and adapting to changing needs efficiently within dynamic environments. Known for professionalism, discretion, organization, and advocacy. Strong background in customer communication and satisfaction. Committed to upholding employer expectations through diligence and a positive and approachable attitude.
Overview
2026
2026
years of professional experience
1
1
year of post-secondary education
Work History
Patient Care Associate
Cookeville regional medical center
Cookeville
12.2024 - 12.2025
- Monitored and recorded comprehensive documentation of patient vital signs, intake/output, and various health conditions
- Assisted patients with daily living activities, including bathing, feeding, mobility and personal hygiene
- Prompt response to patient call lights while ensuring comfort and safety
- Collaboratively worked with nurses, physicians, and interdisciplinary teams to provide high-quality patient care support during admissions, transfers, and discharges
- Assisted with specimen collection, EKGs, glucose checks, and other delegated clinical tasks
- Upheld infection control measures and safety procedures to protect patients and staff
- Provided positive, compassionate and respectful care to diverse patients and families
- Assisted in transporting patients to procedures, tests, and other departments safely and efficiently
- Regularly educated patients on health management and wellness practices
Customer Service Representative
Overton Department Store
Livingston
- Handled cash transactions and processed payments accurately
- Assisted in daily store operations such as answering phones, tuxedo rentals, gift wrapping, and steaming apparel as needed
- Annual inventory record keeping
- Maintained superior customer satisfaction
Education
Phlebotomy
Tennessee College of Applied Technology
Livingston, TN 08.2023 - 05.2024
High School Diploma -
Livingston Academy
Livingston, TNSkills
- Time management and prioritization
- Excellent verbal, written, and interpersonal communication
- Optimal Customer service and advocacy
- Conflict Resolution
- Medical terminology expertise
- Adherence to ethical principles and compliance policies
- Microsoft Office and various social media platforms
- Patient Care and Safety
- Medical terminology expertise
Timeline
Patient Care Associate
Cookeville regional medical center
12.2024 - 12.2025
Phlebotomy
Tennessee College of Applied Technology
08.2023 - 05.2024
Customer Service Representative
Overton Department Store
High School Diploma -
Livingston Academy