Carley Johnson
Covington,TN
Summary
Medical Office Assistant with 9+ years of experience, dedicated to keeping office running smoothly. Experienced with electronic recordkeeping, clinical documentation specialists, insurance verification, appointment scheduling, insurance claim submission.
Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.
Overview
17
17
years of professional experience
Work History
Paraprofessional
Tipton County Schools
Covington,TN
08.2021 - 05.2026
- Supported teachers in delivering instructional materials and classroom activities.
- Assisted students with learning challenges to improve engagement and comprehension.
- Implemented behavior management strategies to foster positive learning environments.
- Collaborated with educators to adapt lesson plans for diverse student needs.
- Monitored student progress and provided feedback to enhance academic performance.
- Led small group sessions to reinforce core subject concepts and skills.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Medical Office Assistant
LeBonheur Pediatrics
Germantown, TN
01.2009 - 01.2020
- Managed office and administrative tasks within busy, multi-physician practice.
- Expedited patient check-in/check-out, verifying insurance information, processing payments.
- Efficient in managing appointment scheduling, patient records.
- Communicated with physicians and clinical documentation specialists to support production performance.
- Achieved daily production goals maintaining procedural records.
- Assisted in medical records to identify inaccuracies.
- Computer Programs: EClinical, MS Office
Education
Medical Billing and Coding Certification - undefined
High Tech Institute
Memphis, TN05.2009
High School Diploma - undefined
Covington High School
Covington, TN05.2007
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Calm and patient demeanor
- Special education support
- Multitasking and organization
- Computer skills
- Problem-solving
- Medical reception
- Data entry
- Medical terminology
- Positive attitude
- Insurance verification
- Managing patient records
- Appointment management
- Patient scheduling
- Phone and email etiquette
- Appointment coordination
Timeline
Paraprofessional
Tipton County Schools
08.2021 - 05.2026
Medical Office Assistant
LeBonheur Pediatrics
01.2009 - 01.2020
Medical Billing and Coding Certification - undefined
High Tech Institute
High School Diploma - undefined
Covington High School