Highly-motivated informatics specialist with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Clinical Informaticist
University Of Alabama Health Services
Birmingham, AL
04.2022 - Current
Spearhead and conduct Cerner (PowerChart) training for over 400 UAB employees on a monthly basis
Partner with Knowledge Management team to design education and work-aids to be utilized by users organization-wide
Develop and implement comprehensive policies and procedures to streamline end-user training, resulting in a 50% reduction in onboarding time and a 20% increase in user adoption
Perform validations on Cerner upgrades before end users gain access
Assist in go-lives when new Cerner features are implemented and when new clinic spaces open
Patient Services Coordinator
University of Alabama at Birmingham
Birmingham, AL
06.2018 - 04.2022
Created a system to train new hires on organization policies and procedures
Checked in and checked out an average of 200 patients daily, ensurance accuracy of patient information as well as completeness of co-pays, charges, and insurance information
Communicated with medical professionals and a patient population of 23,000 via email and phone
Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Pharmacy Technician
Alaco Pharmacy
Oneonta, AL
08.2014 - 06.2018
Coordinated directly with the pharmacists by checking in and pricing drug orders, managing drug inventory, third party transactions, and relevant paperwork
Implemented a new inventory system that reduced expired inventory waste
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies to reduce overhead, backorders and overstock.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Access Representative Online at UAB/University of Alabama Health Services FoundationAccess Representative Online at UAB/University of Alabama Health Services Foundation
Patient Encounter Specialist at University Of Alabama Health Services FoundationPatient Encounter Specialist at University Of Alabama Health Services Foundation