Carley Rideout
Franklin,VA
Summary
Results-driven professional with strong adaptability and team collaboration skills in fast-paced retail environments. Known for exceeding sales targets and providing tailored customer service solutions, alongside extensive knowledge of wireless technology.
Overview
3
3
years of professional experience
Work History
Sales Associate
Victra Verizon
Franklin, Virginia
04.2024 - Current
- Provided personalized mobile solutions by identifying customer needs, recommending devices, and explaining wireless plans, promotions, and account options.
- Performed new activations, upgrades, troubleshooting, and technical support for iOS and Android devices.
- Maintained strong sales performance through effective upselling, cross-selling, and building customer relationships.
- Processed transactions accurately, assisted with billing questions, and ensured a high-quality retail experience.
- Collaborated with team members to meet store goals, maintained product displays, and consistently delivered professional customer service in a fast-paced retail environment.
Team Member
Chick-fil-A
Suffolk, Virginia
10.2022 - 04.2024
- Delivered exceptional customer service in a high-volume, fast-paced environment while maintaining Chick-fil-A's standards of hospitality and professionalism.
- Operated POS systems, handled cast transactions, and ensured order accuracy.
- Prepared food items according to safety and quality guidelines, while keeping work areas clean and organized.
- Supported drive-thru operations, assisted teammates during peak hours, and consistently upheld a positive service-oriented attitude.
- Demonstrated strong communication, adaptability, and reliability while contributing to smooth daily operations.
Education
High School Diploma -
Windsor High School
Windsor, VA06-2022
Skills
- Wireless sales expertise (phones, tablets, watches)
- Meeting and exceeding monthly performance goals
- Upselling & cross-selling accessories and services
- Building long-term customer relationships
- Understanding of iOS & Android devices
- Troubleshooting device issues
- Knowledge of wireless plans & promotions
- Personalized service based on customer needs
- Handling billing questions and account concerns
- Professional conflict resolution
Accomplishments
Graduated with Honors- Strong academic performance
Timeline
Sales Associate
Victra Verizon
04.2024 - Current
Team Member
Chick-fil-A
10.2022 - 04.2024
High School Diploma -
Windsor High School