CARLEY SANDERS
Animal Emergency and Specialty Center of Northwest Arkansas
Rogers,AR
12
Years of experience
Experienced Veterinary Assistant with 8 plus years in the veterinary field including 5 year of emergency and critical care experience, seeking an opportunity with a veterinary specialty hospital. Skilled in triage, intensive patient monitoring, emergency procedures, client communication, teamwork in high- pressure environments. Looking to apply a strong emergency care foundation to a specialty setting while continuing to grow professionally and contribute to high quality patient care.
Work History
Veterinary Technician Assistant
4 Years 11 Months- Emergency Triage: Quickly assess incoming patients, prioritizing cases based on severity.
- First Aid and Stabilization: Administer immediate care such as CPR, bandaging wounds, controlling bleeding, and providing oxygen therapy.
- Assist in Diagnostics: Aid in diagnostic procedures like X-rays, ultrasounds, and blood tests to help veterinarians make accurate diagnoses.
- Assist in Surgery: Prepare surgical suites, assist veterinarians during emergency surgeries, and monitor patients during anesthesia.
- Record Keeping: Maintain accurate medical records, documenting treatments, medications, and observations.
- Patient Comfort: Provide compassionate care and support to animals and their owners during stressful situations.
- Experience with Idexx machines for 5 years.
- Basic knowledge of trouble shooting Catalyst Dx, Catalyst One, Sedivue, Coag, Snap readers, and Blood Gas machines.
Veterinary Assistant
1 Year 2 Months- Skilled in placing IV Catheters in small animals, exotics and blood draws
- Assisting surgeon, running anesthesia, pre- and post-operative care, blood work, sanitizing the room, and wrapping packs.
- Comfortable with safe handling of animals, providing effective restraint for treatments, and administering vaccines quickly.
- Assist in Laparoscopic procedures and more
- Position animals for, take, and develop radiographs; able to problem solve for excellent results
- ETO and Laser Therapy certified
- Perform basic emergency care, CPR, and intensive care as needed
Front End Supervisor
2 Years 7 Months- Train, coach, and mentor cashier staff on customer service protocols, checkout procedures, and adherence to company policies
- Implement strategies to improve checkout efficiency, reduce wait times, and enhance the overall customer experience
- Resolve customer inquiries, complaints, and escalations promptly and professionally, striving for positive resolution and customer satisfaction
- Lead and manage the front end cashier team, ensuring efficient and smooth operations during peak hours and throughout the day
- Oversee cash handling procedures, including opening and closing registers, balancing cash drawers, and ensuring accuracy in transactions
Internship
4 Months- Nerve block for dehorning
- Experience drawing blood and giving medications: PO, SQ, IV, IM
- Bandaging
- Assist in lameness exams
- Assist with ultrasound
- Routine Radiology and processing
- Assisted in colic surgeries and more
Veterinary Technician Assistant
1 Year 11 Months- Obtained patient histories and TPR's
- Set up and break down surgery suites as well as wrapping packs and sterilization
- Experience giving medications: PO, SQ, IV, IM
- Skilled in proper restraint
- Confident with placing IV catheters and drawing blood
FID Processor
1 Year 9 Months- Worked in fast pace environment
- Scanned/ labeled boxes and throwing them on a conveyor belt
- Productivity of 3.735 boxes within a 12 hour shift
- Corrected order mistakes
- Able to operate power equipment
- Unloaded trailers
Customer Service and Cashier
1 Year 11 Months- Greet customers warmly as they approach the cashier counter, creating a positive first impression.
- Scan items accurately and efficiently using the POS (Point of Sale) system, ensuring correct pricing and proper handling of transactions.
- Process various payment methods including cash, credit/debit cards, and mobile payments, following company procedures.
- Handle returns, exchanges, and refunds professionally, resolving any issues or concerns to ensure customer satisfaction.
- Address customer complaints or concerns promptly and courteously, escalating to a supervisor if necessary for resolution.
- Promote loyalty programs, credit card offers, and other store initiatives to enhance customer engagement and encourage repeat business.
Education
Associate of Applied Science - Veterinary Technology
Associates of Applied Science - General Studies
Affiliations
- Student Member
- Future Farmers Of America (FFA) Member
PROFESSIONAL ORGANIZATIONS, AWARDS, & COMMUNITY SERVICE
- Student Member
- Future Farmers Of America (FFA) Member
Awards
Student Member, Future Farmers Of America (FFA) Member
PROFESSIONAL ORGANIZATIONS, AWARDS, & COMMUNITY SERVICE
- Student Member
- Colorado Association of Certified Veterinary Technicians
- Volunteer
- Rocky Mountain Feline Rescue: 5 hours accumulative, Denver, CO
- Learned fear free handling
- Future Farmers Of America (FFA) Member
Timeline
Veterinary Technician Assistant
Animal Emergency and Specialty Center of Northwest Arkansas
11.2021 - CurrentRead More
Veterinary Assistant
Vida Vet Care
08.2020 - 10.2021Read More
Internship
Country Side Large Animal Services
03.2020 - 07.2020Read More
Front End Supervisor
Sam's Club
09.2018 - 04.2021Read More
Veterinary Technician Assistant
Seven Hill Veterinary Hospital
01.2018 - 12.2019Read More
FID Processor
Walmart Distribution Center
05.2016 - 02.2018Read More
Customer Service and Cashier
Lowe's
05.2014 - 04.2016Read More
Crowder College
Associates of Applied Science from General Studies
Read More
Bel-Rea Institute of Animal Technology
Associate of Applied Science from Veterinary Technology
Read More