Carley Walthall
Planet Fitness
Henderson,NC
1
Certification
3
years of professional experience
Detail-oriented early-career professional with experience in front-desk support, service roles, and administrative tracking. Skilled in communication, problem-solving, and maintaining organized, clean, and safe environments. Strong background in teamwork and adapting to changing needs.
Work History
Team Member
5 Months- Greeted members and delivered courteous front-desk support during check-in, questions, and facility visits.
- Assisted members with account, billing, and membership inquiries using point-of-sale and club systems.
- Maintained clean fitness areas by sanitizing equipment, restocking supplies, and following club cleanliness standards.
- Monitored facility safety, reporting maintenance concerns and supporting prompt resolution of equipment issues.
Kids' Club Supervisor
1 Year 9 Months- Supervised kids' club activities, maintaining a safe, engaging environment for children.
- Coordinated daily schedules, balancing supervised play, crafts, and structured recreation.
- Trained staff on behavior expectations, child safety protocols, and activity transitions.
- Monitored check-in and check-out procedures, ensuring accurate attendance records.
Credentialing Assistant
9 Months- Verified licensure, certifications, and malpractice coverage for new and recredentialing files.
- Processed provider credentialing applications with accurate supporting documentation for payer enrollment.
- Maintained CAQH profiles and updated provider data across credentialing records.
- Tracked application status with payers and followed up on missing documentation.
Hostess/Server
7 Months- Accurately entered orders and communicated special requests to kitchen staff.
- Assisted team members during peak hours to reduce wait times and improve service.
- Processed payments and followed cash-handling procedures with attention to accuracy.
- Maintained clean host stand, dining areas, and service stations throughout shift.
Hostess/Server
4 Months- Greeted guests promptly and coordinated seating to maintain smooth dining room flow.
- Delivered menu recommendations, answered questions, and supported positive guest experiences.
- Accurately entered orders and communicated special requests to kitchen staff.
Education
Bachelor of Science - Marine Science
- Extracurricular Activities: beach clean ups
- Coastal Sea Turtle Club Member
- Study Abroad: Costa Rica, Sea turtle biology
Associate of Science - Science
- 3.5 GPA (Vance Granville Community College)
- Coastal Scholar Award Scholarship Recipient
- University Scholar Award Scholarship Recipient
- Gupta College of Science Endowed Scholarship Recipient
- Extracurricular Activities: Sea Turtle Inventory at Waite's island, Sc.
- Coastal Sea Turtle Club Member
Skills
Customer service
Attention to detail
Clear communication
Problem-solving
Teamwork and collaboration
Time management
Collaboration and teamwork
Team collaboration
Adherence to procedures
Adaptable work hours
Certification
- CPR Certified
Timeline
Team Member
Planet Fitness
05.2026 - CurrentRead More
Kids' Club Supervisor
Oxford Preparatory School
08.2024 - 05.2026Read More
Credentialing Assistant
HBS Billing Company
08.2024 - 05.2025Read More
Hostess/Server
George's of Oxford
04.2024 - 11.2024Read More
Hostess/Server
Cracker Barrell Old Country Store
11.2023 - 03.2024Read More
Coastal Carolina University
Bachelor of Science from Marine Science
Read More
Vance-Granville Community College
Associate of Science from Science
Read More