Excel
Carli Donovan
Boston,MA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and creativity. Willing to take on any task to help team. Reliable team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Client Advisor
Louis Vuitton - LVMH
05.2022 - Current
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Excelled in meeting sales targets, contributing significantly to the overall success of the team.
- Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.
Nordstrom Sale Associate
Nordstrom
04.2021 - 05.2022
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Coterie Buyers Internship
Agent Red
02.2020 - 02.2020
- Toured vendor sites to better understand product costs and meet and establish partnerships.
- Ordered inventory based on understanding of current fashion and market trends.
- Great learning experience.
Merchandising Internship
International Golf Club
05.2019 - 09.2019
- Set up merchandising displays to showcase products in retail store.
- Printed labels and tags for for-sale merchandise.
- Updated seasonal displays such as windows and mannequins to highlight current product lines.
- Ran Instagram for Golf Shop.
Sales Associate
International Golf Club
09.2017 - 08.2019
- Organized T-Sheets for the day. Booked events and communicated with costumers in person and over the phone.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Created long lasting relationships with member's and families.
Education
BBA - Business Management
University of Massachusetts - Boston
Boston, MA05.2024
Skills
- Client Relationship Management
- Customer Engagement
- Client Interaction
- Relationship Management
- Strong communication
- Active listening
- Cross-selling techniques
- Social Media Marketing
- Creative Thinking
- Content Creation
- Social Media Strategy
- Video Editing
Software
Photoshop
Affiliations
- Social Media Marketing
- Photography
- Videography
- Content Creation
Timeline
Client Advisor
Louis Vuitton - LVMH
05.2022 - Current
Nordstrom Sale Associate
Nordstrom
04.2021 - 05.2022
Coterie Buyers Internship
Agent Red
02.2020 - 02.2020
Merchandising Internship
International Golf Club
05.2019 - 09.2019
Sales Associate
International Golf Club
09.2017 - 08.2019
BBA - Business Management
University of Massachusetts - Boston