Carli Pelliccia
Naugatuck,CT
Summary
Motivated professional with over 10 years of experience, dedicated to continuous learning and growth. Possesses a versatile skill set encompassing extensive customer service, administrative support, and product marketing. Known for being a reliable and collaborative team player, bringing enthusiasm and a calm, effective work ethic to any role.
Overview
11
11
years of professional experience
Work History
Operations Manager
Cristina Sabatini New York
10.2023 - 08.2024
- Managed wholesale client accounts by overseeing payment collection, processing orders, and coordinating shipping logistics to ensure timely and accurate fulfillment
- Utilized retail platforms to streamline order processing and ensuring efficient operations and accurate fulfillment
- Collaborated with team members to ensure secure and prompt shipping of customer merchandise
- Processed purchase orders and vendor payments with precision
- Oversaw the organization and storage of office items while maintaining inventory management and organized file systems
- Coordinate and execute fashion trade show events, including booth setup and on-site management, to promote brand visibility and engage with clients.
Server
Tacos Tu Madre
09.2022 - 08.2023
- Assisted with opening of restaurant and navigated new business adjustments
- Memorized menu and appropriately make suggestions to patrons regarding selections of food items
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Administrative Coordinator
MK Business Centers
09.2019 - 08.2022
- Provided comprehensive logistical support for over 80 high profile resident business owners, including administrative assistance, room reservations, agenda preparation, mail distribution, calendar maintenance, and scheduling of office meetings and client appointments
- Monitored office inventory by restocking supplies and placing purchase orders by communicating with vendors to maintain adequate stock levels.
Manager
Carvel Shoppes
04.2013 - 03.2019
- Supervised and trained a team of 10 employees, focusing on customer service excellence, cash management and financial reporting, product knowledge, and adherence to safety and cleanliness standards
- Developed and implemented marketing strategies increasing sales by 3%, including promotions, special events, and social media campaigns, to attract and retain customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Business Administration, Marketing
Southern Connecticut State University
New Haven, CTSkills
- Customer Service
- Problem-Solving
- Types 60 WPM
- Advanced MS Office
- Google Suites
(Word, Excel, Powerpoint, Outlook)
- Adobe Photoshop
- Square App
- POS System
- Brightpearl
- Shopify
Volunteer Experience
Assistant Softball Coach, Union City Little League, Naugatuck, CT, 08/23-10/23
Timeline
Operations Manager
Cristina Sabatini New York
10.2023 - 08.2024
Server
Tacos Tu Madre
09.2022 - 08.2023
Administrative Coordinator
MK Business Centers
09.2019 - 08.2022
Manager
Carvel Shoppes
04.2013 - 03.2019
Bachelor of Science - Business Administration, Marketing
Southern Connecticut State University
Similar Profiles
Sabrina SabatiniSabrina Sabatini
Head Designer and Visionary at Sabrina SabatiniHead Designer and Visionary at Sabrina Sabatini
Nathan Sabatini-GraceNathan Sabatini-Grace
Babysitter at My Parents: Luca and Meagan Sabatini-GraceBabysitter at My Parents: Luca and Meagan Sabatini-Grace
Marilyn MartinezMarilyn Martinez
Intern Architect at Dekker Perich SabatiniIntern Architect at Dekker Perich Sabatini