Carliane Santos Schaeper
Easton
Overview
8
8
years of professional experience
1
1
Certification
Work History
Costumer Service Entrepreneur
Informal Employment
Brazil
01.2018 - 03.2022
- Increased business revenue by implementing innovative marketing strategies and expanding product offerings.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Developed strategic partnerships with key industry players to enhance brand visibility and credibility.
Customer Service
Dias Supermercados
Brazil
01.2017 - 01.2018
- Used excellent customer service skills in addressing passengers' needs.
- Increased customer service ratings significantly through personable service.
- Supported team with customer service issues, voids and returns.
- Provided exceptional customer service to customers.
Customer Service
Expresso 180
Brazil
02.2014 - 11.2014
- Provided exceptional customer service to customers.
- Assisted stock workers and customer service agents throughout shifts.
Education
High School Diploma -
Tertuliano Brandao Filho
Brazil11.2014
Skills
- Financial Oversight
- Social Media Management
- communication
- marketing
- customer problem resolution
- costume services
Certification
digital media and marketing strategies
leading teams:Developing as a leader
Languages
English
Limited Working
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Costumer Service Entrepreneur
Informal Employment
01.2018 - 03.2022
Customer Service
Dias Supermercados
01.2017 - 01.2018
Customer Service
Expresso 180
02.2014 - 11.2014
High School Diploma -
Tertuliano Brandao Filho