Jonah Bunch
Greenwood,IN
Overview
5
5
years of professional experience
Work History
Team Leader
Only The Elites, LLC
12.2023 - Current
- Developed effective improvement plans in alignment with goals and specifications.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Maintained a inclusive and diverse team culture, promoting respect and understanding among all members.
Tattoo Apprentice/Assistant
Pink Inkk Collective Tattoo Studio
04.2021 - 11.2023
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Performed clean, high-quality work at all times.
- Participated in team meetings and staff training sessions.
- Developed strong time management skills by efficiently balancing multiple responsibilities, including learning from mentors, practicing techniques, and engaging with clients.
Customer Service Representative/Data Entry Administrator
C.H. Robinson
08.2020 - 03.2021
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Updated account information to maintain customer records.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Manager
Cole's Cleaning
03.2019 - 06.2020
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Established team priorities, maintained schedules and monitored performance.
- Onboarded new employees with training and new hire documentation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Performed daily cleaning tasks to meet customer expectations (top to bottom) and ensure company quality.
Education
High School Diploma -
Martinsville High School
Martinsville, IN05.2016
Skills
- Complaint resolution
- Expectation setting
- Work Planning and Prioritization
- Quality Improvement
- Customer Service Excellence
- Detail Oriented
Timeline
Team Leader
Only The Elites, LLC
12.2023 - Current
Tattoo Apprentice/Assistant
Pink Inkk Collective Tattoo Studio
04.2021 - 11.2023
Customer Service Representative/Data Entry Administrator
C.H. Robinson
08.2020 - 03.2021
Manager
Cole's Cleaning
03.2019 - 06.2020
High School Diploma -
Martinsville High School