Carlie Blackstock
Aquatics, Operations
AUSTIN,TX
Summary
Operations professional with comprehensive background in streamlining processes and driving operational excellence. Known for fostering collaborative team environment and consistently achieving organizational objectives. Reliable and adaptable, bringing strong analytical and problem-solving skills to table.
Overview
3
3
Certifications
10
10
years of professional experience
Work History
Senior Operations Manager
Pyek Group
07.2022 - 09.2026
- -Led a multi-department team through daily operations with a focus on safety, service, efficiency, and excellence.
- -Directly manage the Operations team, including Water Safety, Park Services, Risk Management, and In-Park Entertainment
- Manage Procurement and budget for all departments oversaw
- Developed training programs for staff on new systems and processes, improving overall team competency and productivity.
- Mentored junior staff, fostering skills development and promoting a culture of continuous improvement within the team.
- Analyzed performance metrics to identify trends, driving data-driven decisions for operational enhancements.
Operations Manager
Pyek Group
07.2022 - 04.2025
- Led hiring, onboarding, and training of new hires to meet business needs.
- Analyzed and reported on key performance metrics to senior management.
- Trained and guided team members to maintain high productivity and performance metrics. Develop and maintain training initiatives with Human Resources
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Oversaw budget management, ensuring optimal use of resources and cost control measures.
- Implemented process improvements resulting in increased productivity across teams.
Instructor and Examiner
Counsilman-Hunsaker
01.2020 - 01.2025
- Counsilman-Hunsaker Aquatic Management Program (CHAMP) was a program which focuses on operational, safety, and risk-management consulting service designed for aquatic facilities of all sizes.
- Facilitated hands-on training sessions to enhance instructor effectiveness and student outcomes.
- Collaborated with educational teams to design programs that support diverse learning needs and goals across facilities.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Site visits for operational support, training, and risk management services
Aquatics Supervisor
City Of McKinney
02.2017 - 07.2022
- Developed and implemented training programs for lifeguards, enhancing team performance and safety protocols.
- Supervised daily operations of aquatic facilities, ensuring safety and compliance with regulations.
- Coordinated scheduling of staff and resources, optimizing operational efficiency during peak times.
- Monitored facility maintenance needs, initiating repairs to uphold service quality and patron satisfaction.
Education
Bachelor of Arts - Communications
University of Arkansas
Fayetteville, AR 05.2001 -
Certification
Certified Pool Operator
Timeline
Senior Operations Manager
Pyek Group
07.2022 - 09.2026
Operations Manager
Pyek Group
07.2022 - 04.2025
Instructor and Examiner
Counsilman-Hunsaker
01.2020 - 01.2025
Aquatics Supervisor
City Of McKinney
02.2017 - 07.2022
Bachelor of Arts - Communications
University of Arkansas
05.2001 -
Texas Recreation and Parks Society, Young Professional of the Year 2020
Nominated by my managers and selected as the recipient by a panel of Parks and Recreation professionals