CARLIE EDGE
Covington,GA
Summary
Detail-oriented Receptionist with 5 years of experience managing high call volumes and maintaining accurate records. Operates multi-line phone systems and analyzes data to support efficient administrative processes. Utilizes Excel and Jobber software to track customer information and generate detailed spreadsheets while effectively handling cash transactions.
Overview
1
1
Certification
6
6
years of professional experience
Work History
DENTAL ASSISTANT
Future dental assistants of ATL
07.2020 - 12.2020
- US
- US
- US
Assistant Manager/Receptionist
Pro Fence Llc
04.2023 - 07.2026
- Supported management in implementing strategic initiatives for improved customer satisfaction.
- Coordinated scheduling for project installations to optimize workforce efficiency.
- Managed daily scheduling and spreadsheets
- Oversaw daily scheduling tasks and maintained spreadsheets for efficiency.
- Processed customer payments and issued invoices for transactions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Oversaw daily operations to maintain office cleanliness and organization.
- Oversaw daily operations to ensure office cleanliness and organization, supporting a productive work environment.
RECEPTIONIST/CUSTOMER SERVICE
Albright's Flooring Company
04.2022 - 01.2023
- Managed high call volume on multi-line phone system, ensuring prompt customer support
- Recorded and organized customer requests and calls, facilitating quick reference and follow-up
- Received payments and recorded receipts for services
- Processed incoming and outgoing documents via electronic methods and systems
- Executed administrative tasks including filing and copying, supporting smooth office operations
- Assisted with administrative tasks such as filing documents, copying materials
- Performed light bookkeeping tasks such as entering data into accounting software programs or tracking expenses
- Recorded customer payments for services and recorded receipts for services
FRONT DESK/CHIROPRACTIC ASSISTANT
wilder chiropractic center
08.2021 - 01.2022
- Answer phone, took payments, patient flow, scheduling assisted doctor, Performed x-ray imaging on patients to aid in diagnosis., Provided therapeutic support to patients under supervision.
- Answered or placed phone calls to schedule or reschedule appointments
- Prepared exam rooms before each visit by setting up necessary instruments or materials needed for treatment
- Cleaned and organized supplies, instruments, and equipment to streamline patient therapy processes
- Developed excellent organizational and time management skills in order to effectively manage patient records and appointments
- Completed general office duties, including answering phones, taking dictation, and processing insurance forms
Education
HIGH SCHOOL DIPLOMA - TBD
Eastside High School
Covington, GA05-2020
Associate of Science - TBD
Gorgia Milltary College
Milledgeville, GA03-2027
Skills
- Cash management
- Organizational skills
- Cash Handling
- Cashiering
- Shipping and receiving
- Point of sale
- Guest Services
- Shipping & receiving
- Retail Sales
- Residential Cleaning
Certification
Certified Dental AssistantX-Ray Certification, BLS Certification
Timeline
Assistant Manager/Receptionist
Pro Fence Llc
04.2023 - 07.2026
RECEPTIONIST/CUSTOMER SERVICE
Albright's Flooring Company
04.2022 - 01.2023
FRONT DESK/CHIROPRACTIC ASSISTANT
wilder chiropractic center
08.2021 - 01.2022
DENTAL ASSISTANT
Future dental assistants of ATL
07.2020 - 12.2020
HIGH SCHOOL DIPLOMA - TBD
Eastside High School
Associate of Science - TBD
Gorgia Milltary College