Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jannah Elrashidi

Staten Island,NY

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.


Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Overview

2
2
years of professional experience

Work History

Dental Assistant

Drs.Olsen Napalatano Cangalosi Office
03.2023 - Current
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Collaborated with the dental team to develop customized treatment plans for individual patients.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
  • Aided in the development of staff training materials, fostering a cohesive team environment focused on continuous improvement.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.

Retail Associate

Target
01.2022 - 03.2023
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Increased sales revenue by offering targeted promotions and upselling related items.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Identified potential shoplifting incidents, implementing loss prevention strategies to protect store assets.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Bachelor of Science - Nursing

College of Staten Island of The City University of New York
Staten Island, NY
06.2025

Skills

  • Inventory Management
  • Patient Counseling
  • Patient Relations
  • Procedure Support
  • Patient Services
  • Clinical Support
  • Dental Records
  • Sterilization Techniques
  • Medical Records Management
  • Dental Staff Support
  • Strategic Selling
  • Cash Management
  • Display Setup
  • Money Handling
  • Customer Service
  • Order Processing
  • Customer Assistance
  • Stocking and Receiving
  • Cash Handling
  • Teamwork
  • Fitting Room Maintenance
  • Policy and Procedure Adherence
  • Complaint Management
  • Flexible Schedule
  • Time Management

Timeline

Dental Assistant

Drs.Olsen Napalatano Cangalosi Office
03.2023 - Current

Retail Associate

Target
01.2022 - 03.2023

Bachelor of Science - Nursing

College of Staten Island of The City University of New York

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Jannah Elrashidi