Jessica Flippo
Richmond,VA
Summary
Experienced Dental Assistant with a comprehensive background in patient care and dental office operations. Responsibilities included providing chair-side assistance during procedures, taking digital X-rays, and maintaining accurate patient records. Demonstrated proficiency in infection control protocols and equipment sterilization, ensuring compliance with industry standards. Contributed to efficient office management through effective inventory control and scheduling, enhancing overall workflow.
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Friendly dental assistant with several years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dental Assistant
Grove Family dentistry
Richmond, Virginia
02.2024 - 03.2025
- Educated patients on proper oral hygiene techniques and habits.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Conducted routine maintenance of equipment used in dentistry operations.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Kept accurate records of dental treatments provided for each patient's visit.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Ensured compliance with infection control policies and procedures.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Sterilized instruments according to established guidelines and protocols.
- Maintained a neat, clean and organized environment throughout the office.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Educated patients on treatment procedures and post-procedure home care.
- Laid out dental instruments and equipment before procedures.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Dental Assistant
Dr zahri
Jacksonville, Florida
01.2023 - 01.2024
- Educated patients on proper oral hygiene techniques and habits.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Conducted routine maintenance of equipment used in dentistry operations.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Ensured compliance with infection control policies and procedures.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Sterilized instruments according to established guidelines and protocols.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Dental Assistant
Temp Agency
Jacksonville, Florida
09.2021 - 12.2023
- Educated patients on proper oral hygiene techniques and habits.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Office Manager
Advanced Merchant Services
Jacksonville, United States
09.2020 - 09.2021
Lead Assistant
New Kent Dental
Quinton, United States
02.2020 - 08.2020
- 4 handed dentistry
- Composite and amalgam fillings
- Root canal
- Crowns/bridges
- Sealants
- Ordering supply
- Talking to reps
- Lab work( bleaching trays, custom try, etc.)
- Schedule appointments
Dental Assistant
Niebuar
Fredericksburg, United States
06.2019 - 01.2020
Dental Assistant/Receptionist
Dr.Lika
Honolulu, United States
06.2016 - 01.2018
- I worked for him for almost two years, I did a little of everything in his office til he passed away. He was somewhat retired we worked 3 days a week.
Dental Assistant/Front Desk
Dr.Jamie Ramsay
03.2012 - 11.2015
- Composite filling
- Crown and bridge temp
- Root canal
- 4 handed dentistry
- Oral surgery/ extraction
- Insurance
- Scheduling
- Treatment plans
- Phones multi lines
- Ordering supply's
Dental Assistant
Herford and herford
07.2010 - 03.2012
Education
Dental Assisting certificate -
DAT'S
Skills
- Scheduling
- 4 handed dentistry
- Filing
- Insurance
- Osha
- RTC
- Crowns
- Fillings
- Dentrix
- CPR
- Inventory
- Dental
- Dental Assistant
- Infection control
- Sterilization
- Dental Receptionist
- Chairside Assisting
- Office Management
- Medical Scheduling
- HIPAA
- Sales
- Insurance Verification
- Dental assisting
- Eaglesoft
- Dental office experience
- Computer skills
- Office experience
- Phone etiquette
- Communication skills
- Digital radiography
- Chair-side assistance
- Equipment maintenance
- Dental charting
- Patient education
- Supply management
- Treatment planning
- Patient records management
- Attention to detail
- Team collaboration
- Time management
- Problem solving
- Proficient in [software]
- Sanitation protocols
- Patient scheduling
- Knowledgeable in [software]
- Oral healthcare
- Patient schedule management
- Cross-training capabilities
- Restorative dentistry
- Instrument preparation
- Oral X-rays
- Taking X-rays
- Dental staff assistance
- Inventory management
- Laboratory case management
- Patient record maintenance
- Exam room setups
- Patient data gathering
- Patient care coordination
- Emergency response preparedness
- Dentrix proficiency
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- CPR, 03/01/20, 03/01/22
- X-ray Dental Radiology, Present
- Certified Dental Assistant, Active
- X-Ray Certification, Active
Assessments
- Scheduling, Proficient, 06/01/19
- Filing & organization, Highly Proficient, 06/01/19
- Customer focus & orientation, Expert, 01/01/21
Military Service
Army, United States, E-3, 05/01/01, 09/01/01
Timeline
Dental Assistant
Grove Family dentistry
02.2024 - 03.2025
Dental Assistant
Dr zahri
01.2023 - 01.2024
Dental Assistant
Temp Agency
09.2021 - 12.2023
Office Manager
Advanced Merchant Services
09.2020 - 09.2021
Lead Assistant
New Kent Dental
02.2020 - 08.2020
Dental Assistant
Niebuar
06.2019 - 01.2020
Dental Assistant/Receptionist
Dr.Lika
06.2016 - 01.2018
Dental Assistant/Front Desk
Dr.Jamie Ramsay
03.2012 - 11.2015
Dental Assistant
Herford and herford
07.2010 - 03.2012
Dental Assisting certificate -
DAT'S
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