Carlie Emmons
Euless,TX
Summary
Customer service professional with experience in fast-paced food and hospitality settings. Skilled in cash handling, POS transactions, problem-solving, and teamwork, with a positive attitude that keeps service smooth and guests satisfied.
Overview
4
4
years of professional experience
Work History
Team Member
Playa Bowls
09.2026 - Current
- Delivered friendly customer service while taking orders and answering menu questions.
- Operated POS system to process transactions accurately and efficiently.
- Prepared acai bowls and smoothies following recipe standards and portion controls.
- Maintained clean service areas, equipment, and workstations throughout shift.
- Restocked ingredients and supplies to support smooth front counter operations.
- Assisted teammates during rush periods to keep line moving and service consistent.
Host
Saltgrass
02.2026 - 04.2026
- Greeted guests promptly and managed waitlist seating flow during peak dining periods.
- Coordinated table assignments with servers to maintain balanced section coverage.
- Answered reservation and walk-in inquiries while providing accurate dining information.
- Maintained clean, organized host stand and entrance area throughout service.
- Updated seating status and table turnover details to reduce guest wait times.
Cashier
Piada Italian Street Food
05.2024 - 08.2024
- Processed cash, card, and digital payments accurately at point-of-sale system.
- Balanced register drawers and resolved payment discrepancies with attention to detail.
- Verified order details to support accurate dine-in, carryout, and online transactions.
- Greeted guests promptly and provided courteous service during high-volume rushes.
- Maintained clean, organized cashier station and dining room.
Server
Outback Steakhouse
06.2023 - 08.2023
- Greeted guests promptly and delivered attentive table service in fast-paced dining environment.
- Presented menu items and suggested pairings to support guest selections and dining experience.
- Recorded orders accurately and entered requests into POS system for timely kitchen preparation.
- Coordinated with kitchen and bar staff to ensure smooth food and beverage delivery.
- Checked food presentation and order accuracy before serving guests.
- Processed payments accurately and balanced checks at end of service.
Host
Chili's Bar and Grill
05.2022 - 08.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Communicated guest needs and special seating requests to support smooth service.
- Supported team communication by relaying high-priority seating changes and guest concerns.
- Assisted with menu delivery, takeaway packaging, and front-door guest coordination.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Psychology
The University of Texas At Arlington
Arlington, TX05-2026
Skills
- Cash handling
- Customer satisfaction
- Teamwork and collaboration
- Clear communication
- Attention to detail
- Following instructions
- Point-of-sale operation
- Problem-solving
- Positive attitude
Timeline
Team Member
Playa Bowls
09.2026 - Current
Host
Saltgrass
02.2026 - 04.2026
Cashier
Piada Italian Street Food
05.2024 - 08.2024
Server
Outback Steakhouse
06.2023 - 08.2023
Host
Chili's Bar and Grill
05.2022 - 08.2022
Bachelor of Science - Psychology
The University of Texas At Arlington