Carlie Raper
Belle Isle,Florida
Summary
Ambitious Server with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and efficiency.
Overview
3
3
years of professional experience
Work History
Server/Manager
Gordos Cuban Cusine
06.2022 - 11.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Developed unique events and special promotions to drive sales.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Cultivated warm relationships with regular customers.
Hostess
GVO
05.2022 - 07.2022
- Met needs of customer special requests to promote positive party experiences and build loyal clientele.
- Explained facility guidelines and features to party guests and answered customer questions.
Server
Melting Pot
05.2021 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated one of a kind experiences for guest celebrations often in big parties
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Science - Public Health
Florida State University
Tallahassee, FL08.2024
Skills
- Team Training
- Risk Management
- Restaurant Operations
- Policy Implementation
Timeline
Server/Manager
Gordos Cuban Cusine
06.2022 - 11.2023
Hostess
GVO
05.2022 - 07.2022
Server
Melting Pot
05.2021 - 06.2022
Bachelor of Science - Public Health
Florida State University
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