Carlie Reynolds
Moyock,NC
Summary
Motivated and hardworking individual who works well under pressure. I like to always make sure peoples needs are taken care of no matter what the situation is. I am very detail orientated and try my hardest to keep things moving as smooth as possible.
Overview
1
1
year of professional experience
Work History
Server/Cook
Perfectly Frank Edinburgh
Chesapeake , VA
03.2021 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items and recorded order information.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Server
Shiki Sushi And Hibachi
Chesapeake, VA
01.2021 - 02.2021
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Processed orders and sent to kitchen employees for preparation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
Bachelor of Science - Speech Pathology
Old Dominion University
Norfolk, VA05.2024
High School Diploma -
Hickory High School
Chesapeake, VA06.2020
Skills
- High-Volume Dining
- Conflict and Complaint Resolution
- Bathroom Servicing
- Transactions and Cash Handling
- Cool Under Pressure
- Team Player
Timeline
Server/Cook
Perfectly Frank Edinburgh
03.2021 - Current
Server
Shiki Sushi And Hibachi
01.2021 - 02.2021
Bachelor of Science - Speech Pathology
Old Dominion University
High School Diploma -
Hickory High School
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