Respectful Clinical Manager with knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
40
40
years of professional experience
Work History
Assistant Clinical Service Manager
University Of Arkansas For Medical Sciences, UAMS
08.2021 - Current
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Oversaw overall operation of nursing services and patient care.
Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Managed 77 employees with various personalities and from different cultures and expertise.
Selected, promoted and terminated staff members.
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Facilitate hiring of qualified personnel by interviewing applicants and making recommendations for employment.
Developed and adjusted work schedules for clinical staff.
Charge Nurse
University Of Arkansas For Medical Sciences, UAMS
11.2018 - 08.2021
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
Supervised and managed daily scheduling, tasking and administration.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Monitored nursing care, patient assessment processes and treatment implementations.
Implemented quality patient care techniques to align with safety, health and organizational regulations.
Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
Documented medications administered, treatments and patient procedures performed in appropriate records according to privacy requirements.
Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
Cared for patients' wounds and changed dressings.
Managed JP drains and chest, nasogastric, G and peg tubes.
Supervised patient admissions and discharges from hospital to home care, rehabilitative facility or self-care.
Educated family members and caregivers on patient care instructions.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Adhered to strict safety measures by carefully determining proper dosages before administering medications.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Administered medications to 4-5 patients and monitored response to medications.
Charge Nurse
CHI St. Vincent Infirmary
06.2017 - 11.2018
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
Supervised and managed daily scheduling, tasking and administration.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Monitored nursing care, patient assessment processes and treatment implementations.
Charge Nurse
Central Arkansas Veterans Healthcare System
07.1991 - 11.2018
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
Supervised and managed daily scheduling, tasking and administration.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Monitored nursing care, patient assessment processes and treatment implementations.
Implemented quality patient care techniques to align with safety, health and organizational regulations.
Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
Documented medications administered, treatments and patient procedures performed in appropriate records according to privacy requirements.
Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
Cared for patients' wounds and changed dressings.
Managed JP drains and chest, nasogastric, G and peg tubes.
Directed patient care activities, guided and trained RNs, LPNs and residential advisors during shift.
Educated family members and caregivers on patient care instructions.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Advocated for and strived to protect health, safety and rights of patient.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
LPN
Jefferson Regional Medical
02.1984 - 04.1991
Documented accurate and complete patient information to address patient problems and expected outcomes.
Administered controlled narcotics, inserted IVs and performed catheterizations.
Performed routine evaluations of each patient's status, needs and preferences.
Obtained patient vital signs and input/output measurements from inpatients.
Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Used aseptic techniques to provide sterilized wound care and dressing applications.
Comforted and counseled patients and families throughout care process.
Cared for wounds, provided treatments and assisted with procedures.
Delivered updates in patient status to charge nurse, recording changes in medical records.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Supported physicians during examinations and scans to assist with diagnostic procedures.
Cared for over 7-8 Medical and Surgical patients each day with quality-driven support.
Insurance Verification Specialist I at University of Arkansas for Medical Sciences, UAMSInsurance Verification Specialist I at University of Arkansas for Medical Sciences, UAMS
Medical Laboratory Scientist at University of Arkansas for Medical Sciences, UAMSMedical Laboratory Scientist at University of Arkansas for Medical Sciences, UAMS