Carlina Ragsdale
San Antonio,FL
Summary
Outgoing Server pursuing flexible part-time employment with weekend and evening shift options.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Cafe Barista
Kountry Kitchen
Kapaa, HI
03.2018 - 04.2020
- Greeted customers and took orders in a friendly and professional manner.
- Provided detailed information on coffee blends, ingredients and preparation methods.
- Prepared beverages such as cappuccinos, macchiatos, lattes, mochas and espressos.
- Maintained cleanliness of cafe area including counters, tables and floors.
- Followed all health and safety regulations while preparing food items.
- Organized inventory of supplies for efficient restocking procedures.
- Created specialty drinks based on customer requests or preferences.
- Collaborated effectively with coworkers to maintain store operations.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Restaurant Hostess
Tortilla Republic
Poipu , HI
01.2013 - 04.2016
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Managed reservations, waitlists, and special requests for large parties.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Resturant Server
Kalaheo Steak House
Kalaheo, HI
04.2005 - 04.2008
- Greeted and seated customers promptly, courteously, and professionally.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Followed up on guest requests in a timely manner.
Education
Some College (No Degree) - Chemistry
Kauai Community College
Lihue, HISkills
- Product Upselling
- Menu knowledge
- Order Taking
- Food Service
- Beverage Preparation
- Ordering Procedures
- Food Running
- Food Preparation
- Espresso machine operation
- Table Bussing
- Menu Memorization
- Up-selling
- Active listener
- Team Player
- Safe Food Handling Practices
- Friendly and outgoing
Timeline
Cafe Barista
Kountry Kitchen
03.2018 - 04.2020
Restaurant Hostess
Tortilla Republic
01.2013 - 04.2016
Resturant Server
Kalaheo Steak House
04.2005 - 04.2008
Some College (No Degree) - Chemistry
Kauai Community College