Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carline Jeune Gens

Orlando,FL

Summary

Dedicated housekeeping professional with expertise in guest relations and cleaning techniques. Committed to maintaining high hospitality standards and ensuring guest satisfaction.

Experienced Housekeeping Room Attendant with a proven track record in maintaining cleanliness, optimizing room turnover, and enhancing guest satisfaction. Strong attention to detail and collaborative spirit contribute to a safe and welcoming environment.

Overview

14
14
years of professional experience

Work History

Housekeeping Room Attendant

Walt Disney World Resort
Lake Buena Vista, FL
06.2012 - Current
  • Maintained cleanliness and organization of guest rooms to enhance visitor experience.
  • Executed thorough cleaning procedures using industry-standard tools and supplies.
  • Inspected rooms for damage or maintenance needs, reporting issues promptly for resolution.
  • Collaborated with team members to optimize room turnover rates during peak seasons.
  • Provided exceptional customer service by addressing guest inquiries and requests promptly.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Education

Medical Assistant

Concorde Career College
Orlando, FL

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Customer service-focused
  • Maintenance coordination
  • Cleaning techniques
  • Vacuuming carpets
  • Dusting surfaces
  • Chemical safety knowledge
  • Hospitality standards knowledge

Languages

French
Native or Bilingual
Creole
Native or Bilingual

Timeline

Housekeeping Room Attendant

Walt Disney World Resort
06.2012 - Current

Medical Assistant

Concorde Career College
Carline Jeune Gens