Carline Lauradent
Spring Valley,NY
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Target
09.2023 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- I also performed cashier duties if required.
Front Desk Assistant
Thomas Star Bakery
08.2023 - 09.2023
- Front-facing customer engagement in order placement, delivery route communication and schedules.
Assistant Caregiver
Medical Care, DR Lambert Emmanuel
02.2022 - 01.2023
- Helping clients take prescribed medication, assisting clients with ambulation and mobility around the house or outside as required, assisting clients with personal care and hygiene.
Education
High School Diploma -
BOCES Adult Education
Nyack, NY04.2025
High School Diploma -
Escuela Virginia Elena Ortega
06.2020
Skills
- Multilingual (English/Spanish/Creole)
- Friendly, courteous, & service oriented
- Poised under pressure
- Great People Skills
- High Quality Standards
- Problem-solving abilities
- Active Listening
- Customer Relations
Hobbies and Interests
- Cooking
- Fashion Trends
- Care Giving
- Travel
- Volunteering
Cooking, gardening, reading
I like to try out new recipes that promote a healthier lifestyle at minimal cost. Gardening brings me close to earth and feeds my interest in seeing anything grow. Reading provides me with a gateway to thoughts and ideas that are otherwise restricted by time and space.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Target
09.2023 - 03.2024
Front Desk Assistant
Thomas Star Bakery
08.2023 - 09.2023
Assistant Caregiver
Medical Care, DR Lambert Emmanuel
02.2022 - 01.2023
High School Diploma -
BOCES Adult Education
High School Diploma -
Escuela Virginia Elena Ortega
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