Carlisha Jackson
Augusta,GA
Summary
Security Officer with 4 years of experience ensuring safety and security for premises and personnel. Expertise in surveillance, crowd control, and conflict resolution, complemented by an Associate's degree in Criminal Justice and certifications in BLS and Taser. Proven ability to conduct patrols, monitor entrances, and escort visitors, enhancing overall building security. Strong report writing and recordkeeping skills, with a track record of success in various facilities. Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hospital Security Officer
Wellstar MCG
Augusta, USA
04.2023 - Current
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
- Participated in ongoing training programs to stay updated on security protocols and techniques
- Managed crowd control during special events or high-traffic periods while maintaining a calm environment for all attendees
- Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
- Conducted routine patrols both indoors and outdoors at scheduled intervals throughout shifts
- Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
- Collaborated with other security personnel to ensure seamless coverage of all areas
- Provided support during employee terminations or disciplinary actions when necessary
- Investigated incidents involving workplace violence or harassment allegations
Security Officer
DSI Security Services
Clyattville, USA
06.2021 - 02.2023
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
- Maintained confidentiality regarding sensitive information encountered during daily duties
- Closely monitored access points including gates, doors, windows, etc., ensuring they were secure at all times
- Informed management about any significant incidents or breaches that occurred on-site
- Responded to alarms promptly, assessing situations and taking appropriate action as required
Cashier
Walmart
Camillus, New York
07.2019 - 07.2020
- Assisted customers in locating products throughout the store.
- Processed customer transactions efficiently at the front register.
- Maintained cleanliness and organization of checkout area and surrounding space.
- Engaged with customers to provide exceptional service and support.
- Resolved customer complaints promptly, ensuring satisfaction during interactions.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Education
Associate's degree - Criminal Justice
Genesee Community College
Batavia, NY12.2016
Associate's degree - General Studies
Onondaga Community College
Syracuse, NY06-2011
High School Diploma -
Anthony A. Henninger
Syracuse, NY06-2011
Skills
- Security
- Surveillance
- Cashiering
- Problem solving
- leadership
- Time management
- Communication skills
- Teamwork
- Critical thinking
- Written communication
- Report writing
- Social listening
- Fast learner
- Customer service
- Observation skills
- Attention to detail
Certification
- BLS Certification, 06/01/24, 06/01/26
- Taser Certification, 06/01/24, 07/01/25
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Hospital Security Officer
Wellstar MCG
04.2023 - Current
Security Officer
DSI Security Services
06.2021 - 02.2023
Cashier
Walmart
07.2019 - 07.2020
Associate's degree - Criminal Justice
Genesee Community College
Associate's degree - General Studies
Onondaga Community College
High School Diploma -
Anthony A. Henninger