CARLITA DORSEY
Alpharetta,GA
Summary
Detail-oriented Human Resources professional with 20+ years of experience supporting HR operations, employee relations, recruitment systems, compliance, and confidential personnel administration across public sector, education, corrections, and service-driven environments. Proven ability to interpret policy, manage sensitive information, resolve conflict, train staff, and support organizational compliance with federal and state regulations.
Overview
26
26
years of professional experience
Work History
Child Welfare Case Manager I
Georgia Department of Family & Children Services
05.2024 - Current
- Manage sensitive caseloads requiring strict adherence to state and federal regulations.
- Maintain accurate, confidential case documentation.
- Communicate professionally with families, legal entities, and service providers.
- Apply conflict resolution and de-escalation strategies.
Senior Personnel Assistant
Los Angeles Community College District
06.2003 - 08.2019
- Managed confidential personnel files for faculty and staff.
- Supported employee compliance with district, state, and federal policies.
- Served as backup support for Payroll/Personnel Help Desk.
- Posted and maintained faculty job bulletins.
- Provided technical support for HR recruitment systems.
- Designed HR procedural manuals and documented workflows.
Personnel Assistant
Los Angeles Community College District
05.2000 - 06.2003
- Processed classified employee assignments.
- Served as lead contact for employee complaints.
- Prepared Board Reports related to personnel actions.
Education
Bachelor of Science - Human Services Management
University of Phoenix
Phoenix, AZ11-2006
Associate of Arts - Liberal Arts
Los Angeles City College
Los Angeles, CA06-2005
Skills
- Human Resources Administration
- Employee Relations & Conflict Resolution
- HRIS & Recruitment Systems (PeopleAdmin, Cornerstone OnDemand)
- Policy Interpretation & Compliance
- Personnel Records Management
- Training & Onboarding
- Workforce Support & Employee Advocacy
- Visitation experience
- Motivational interviewing
- Court testimony
- Active listening
- Client needs assessments
Timeline
Child Welfare Case Manager I
Georgia Department of Family & Children Services
05.2024 - Current
Senior Personnel Assistant
Los Angeles Community College District
06.2003 - 08.2019
Personnel Assistant
Los Angeles Community College District
05.2000 - 06.2003
Bachelor of Science - Human Services Management
University of Phoenix
Associate of Arts - Liberal Arts
Los Angeles City College