Cynthia Perry
Ruston,LA
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
27
27
years of professional experience
Work History
Case Manager/Child Welfare Specialist III
State Of Louisiana, Department Of Children, Family Services
MONROE , LA
11.2023 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Attended court hearings as a representative of the organization when needed.
Counselor
LAPAZ BEHAVIORAL HEALTH
Ruston, LA
11.2023 - 01.2025
- Established collaborative relationships with parents and guardians in order to provide effective care for their children.
- Researched best practices in the field of counseling in order to stay current on evidence based treatments.
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
- Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
- Helped clients find solutions by teaching appropriate intervention techniques.
Case Manager/Site Resident Manager
AIDS SUPPORT PROGRAM INC
Oklahoma City, Oklahoma
07.2018 - 07.2023
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
- Counseled clients on available resources within the community that could help meet their needs.
- Provided referrals to appropriate health care providers or other community resources.
Case Manager
Community Bridges, Inc
Ruston, Louisiana
11.1997 - 04.2017
- Supervised, trained and evaluated staff in the delivery of services to clients.
- Participated in interdisciplinary team meetings with other health professionals to coordinate services for complex cases.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
- Maintained accurate case records and documentation according to agency guidelines.
- Monitored client progress through regular follow-up contacts.
- Participated in interdisciplinary team meetings to discuss treatment options.
Education
Master of Science - Sports Administration
Grambling State University
Grambling, LA05-2023
Bachelor of Science - Social Science With Concentration in Psychology
Grambling State University
Grambling, LA05-2020
Master of Science - Criminal Justice
Grambling State University
Grambling, LA12-2015
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA05-2012
Associate of Science - Criminal Justice
Grambling State University
Grambling, LA12-2007
Skills
- Discharge Planning
- Family Education
- Patient support
- Community Outreach
- Records Management
- Case Management
- Care Coordination
- Client Advocacy
- Chronic Disease Management
- Referral Coordination
- Utilization review
- Regulatory Compliance
- Patient Assessments
- Crisis Intervention
- Stakeholder Collaboration
- Quality Assurance Controls
- Treatment Planning
- Progress Evaluations
- Case Management Tracking
- Community Resources
- Conflict Resolution
- Medical Records Management
- Patient Assessment
- Email and Telephone Etiquette
- Organization and Multitasking
- Case Planning
- Positive Attitude
- Problem-Solving
- Documentation proficiency
- Social Work
- Court Mandated Reporter
- Relationship Building
- Decision-Making
- Documentation And Reporting
Timeline
Case Manager/Child Welfare Specialist III
State Of Louisiana, Department Of Children, Family Services
11.2023 - Current
Counselor
LAPAZ BEHAVIORAL HEALTH
11.2023 - 01.2025
Case Manager/Site Resident Manager
AIDS SUPPORT PROGRAM INC
07.2018 - 07.2023
Case Manager
Community Bridges, Inc
11.1997 - 04.2017
Master of Science - Sports Administration
Grambling State University
Bachelor of Science - Social Science With Concentration in Psychology
Grambling State University
Master of Science - Criminal Justice
Grambling State University
Bachelor of Science - Criminal Justice
Grambling State University
Associate of Science - Criminal Justice
Grambling State University
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