Carlita Lee
Wilmington,NC
Summary
Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations.
Overview
20
20
years of professional experience
Work History
Retail Salesperson
John Allen Shoes
07.2021 - 03.2024
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
- Exceeded sales targets through exceptional product knowledge and strong customer engagement techniques.
- Resolved customer issues promptly, professionally, and diplomatically to maintain positive brand reputation.
- Generated brand awareness and positive product impressions to increase sales.
- Increased repeat business through the establishment of strong rapport with customers and effective follow-up strategies.
- Supported visual merchandising initiatives by creating eye-catching displays that showcased current trends and products effectively.
Executive Assistant
Royal Development LI
09.2008 - 03.2011
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Worked with senior management to initiate new projects and assist in various processes.
- Took notes and dictation at meetings.
Freelance Graphic Designer
Self Employed
05.2006 - 09.2008
- Met with customers to present mockups and collect information for adjustments.
- Created broad range of work using various design techniques.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
- Developed creative design for print materials, brochures, banners, and signs.
- Used software to create images and layouts.
Graphic Design Intern
VF Jeanswear (Wrangler)
08.2004 - 05.2006
- Designed graphics for websites, logos and promotions for marketing purposes.
- Used Adobe Photoshop, Adobe Illustrator, Easy Weave, and NedGraphics Design and Repeat software to develop new textile designs.
- Assisted with design of and recreation of textile designs for several storyboards for several brands such as shirt prints, t-shirt graphics, plaid design, and mock ups.
Education
Associate Of Arts And Sciences - Commercial And Advertising Art
Guilford Technical Community College
Jamestown, NCSkills
- Administrative Support
- Information confidentiality
- Strong communication and interpersonal skills
- Office management
- Scheduling
- Event coordination
- Phone etiquette
- Meticulous attention to detail
- File management
- Advanced MS Office Suite
- PC and Mac platforms
- POS system operations
- Expense reporting
- Invoice processing
- Adobe Creative Suite
- Graphic Design
- Illustration
- Presentation development
- Advertising understanding
- Professional and Mature
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeTimeline
Retail Salesperson
John Allen Shoes
07.2021 - 03.2024
Executive Assistant
Royal Development LI
09.2008 - 03.2011
Freelance Graphic Designer
Self Employed
05.2006 - 09.2008
Graphic Design Intern
VF Jeanswear (Wrangler)
08.2004 - 05.2006
Associate Of Arts And Sciences - Commercial And Advertising Art
Guilford Technical Community College
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