Carlita Singletary
Paterson,NJ
Summary
High Performing, strategic thinking, Professional with more than 20 years in Human and Social Services for both nonprofit and State/Federal Organizations. Highly skilled in relationship building with clients, Organizations and Teams. Exceptional writing and Oral presentation skills. Excellent team player and highly effective leader with great interpersonal communication skills. Proficient at assessing needs and crisis. Well versed in managing multiple projects and Delegates accordingly. Needs little to no supervision and Masters Time Management exceptionally well.
Overview
34
34
years of professional experience
Work History
Human Service Specialist
Passaic County Board Of Social Services
11.2001 - Current
- Daily Intakes Screening And Interviews Which Requires Determining Eligibility For State And Federal Programs
- Calculation Of Household Incomes, Conducting Face To Face Interviews According To State Regulations, Note And Descriptive Reporting Of Said Interview, Filing, Contacting Clients Via Telephone, Conducting Earned And Unearned Income Searches For Eligibility Purposes, Daily And Monthly Scheduling Of Appointments, Providing Accurate Information To Customers As It Pertains To Government Programs, Providing Professional Support To Other Community Organizations For Assistance To Customers
- Navigating Through Systems To Determine Status Of Applications And Ongoing Eligibility
- Provide Income And Eligibility Letters To Customers On Demand
- Provide Answers Via Telephone To Customers Concerning Their Individual Cases, Make Referrals To Other Departments
- Data Entry Of Information Regarding Customer's Cases
- Daily Printing Of Pertinent Information For Follow Up And Recertification Of Customers
National Peer Support Specialist/Contingency Management Specialist
COPE/Oaks Integrated Care
08.2018 - 06.2024
- Conduct both individual and group virtual connections via zoom, On Basic Life Skills, Job Search, Employment Interviewing, Social Coping Skills, Dressing For Interviews, Career Planning, Anger Management, Building Self Esteem Workshops, Relapse prevention, treatment/recovery wellness plans
- Provided One On One Informal Counseling with motivational interviewing, assist clients with finding housing, shelter, 12 step online meetings, smart recovery activities, referrals for other CBO to assist clients with various recovery goals
- Manage the incentive program for client progress
- Oversee Recovery Support staff, assign clients, facilitate team meetings, provide insight with best practices and leadership development
- Facilitate all recovery community meeting
Counselor Aide & OORP Worker
Eva’s Village
06.1993 - 11.2018
- Daily Monitoring Of Clients Movement, Activities, Conducted Random Drug Testing, Daily Logging And Monthly Reporting Of Household Activities, Filing, Answering Phone, Conducted Drug And Alcohol Prevention Group Sessions
- Promoted Title And Additional Tasks: Scheduling Of Staff Shifts, Collection Of Time Sheets For Payroll, Overseeing Staff And Delegating As Needed To Contribute To The Operation Of House
- Deployed to hospitals for clients who had been Narcan, referrals, detox, empowerment, peer services and follow up
Sr. Health Associate
Amerigroup
01.2001 - 09.2001
- Conducting State Wide Interviews For Various Health Related Topics I.E
- Asthma, Obesity, Lead Poisoning, Diabetes, Cholesterol Etc
- Conducted Workshops, Attended And Manned Tables At Community Health Fairs, Daily And Monthly Reporting Of Statistical Data
- Conducted Home Visits For Verification Of Eligibility, Phone Interviews, Income Verification And Documenting Of Face To Face Contacts
- Provided Experiential Support To Other Health Associates
- Conducted Ground Canvassing Of Cities To Determine Statistical Data For Programs
Behavioral Management Counselor
Straight & Narrow
02.1991 - 09.2001
- Conducted Both Individual And Group Lessons On Basic Life Skills: Job Searching, Employment Interviewing, Social Coping Skills, Dressing For Interviews, Career Planning, Anger Management, Building Self Esteem Workshops
- Conducted Drug/Alcohol Prevention Groups, Provided One On One Informal Counseling, Mentorship, Conducted Random Drug Testing, Daily, Weekly And Monthly Reports Of Outcomes, Group Didactic Notes Etc
- Transporting Of Clients To And From Daily Group Activities
Outreach Worker/Supervisor
Northern Nj Maternal Child Health Consortium
12.1995 - 06.1997
- Conducting Outreach Services To Women With Substance Abuse Histories
- Ground Canvassing Of Paterson, Conducting Face To Face Interviews For Services Of Delivery And Labor Coaching, Parent Skills, Prenatal Care And Post Partum
- Drug And Alcohol Prevention Counseling, Daily Attendance, Supervision Of Outreach Worker's Home Visits, Interview Note Taking, Provided Numbers For Payroll, Monthly Statistics, Facilitated Health Education Workshops
Education
School of the Bible
NJBA - psychology
Pillar College
Newark12.2024
Licensed Ordained Elder - Biblical Studies
Crossier Training Institute
NY/NJ01.2017
Human Services
Passaic County Community College
Passaic01.2006
Medical Assistant
Berdan Institute
Totowa01.1997
Diploma -
Teaneck High School
Teaneck01.1984
Skills
- Strategic thinking
- Relationship building
- Writing
- Oral presentation
- Team player
- Leadership
- Interpersonal communication
- Needs assessment
- Crisis management
- Project management
- Delegation
- Time management
Certificatesandcertifiedprograms
- NCPRSS Peer Recovery Specialist, DHMAS, NJPN, NAADAC, 2024
- Diploma, Teaneck High School, 1984
- Studies, Passaic County Community College (Human Services), 2005-2006
- Licensed Ordained Elder, Crossier Training Institute (Biblical Studies), 2010-2017
- Landlord Tenancy Court Mediator, State of NJ, Trenton, NJ, 2013
- Medical Assistant, Berdan Institute, Totowa, NJ, 1997
Timeline
National Peer Support Specialist/Contingency Management Specialist
COPE/Oaks Integrated Care
08.2018 - 06.2024
Human Service Specialist
Passaic County Board Of Social Services
11.2001 - Current
Sr. Health Associate
Amerigroup
01.2001 - 09.2001
Outreach Worker/Supervisor
Northern Nj Maternal Child Health Consortium
12.1995 - 06.1997
Counselor Aide & OORP Worker
Eva’s Village
06.1993 - 11.2018
Behavioral Management Counselor
Straight & Narrow
02.1991 - 09.2001
School of the Bible
BA - psychology
Pillar College
Licensed Ordained Elder - Biblical Studies
Crossier Training Institute
Human Services
Passaic County Community College
Medical Assistant
Berdan Institute
Diploma -
Teaneck High School
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