Carl Jephte A Jean
Lake Worth,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Language Translator
Palm Beach County School District
Lake Worth, FL
03.2020 - Current
- Researched industry specific terminology to ensure accurate translations.
- Analyzed foreign language content for potential copyright infringements or plagiarism issues.
- Maintained records of all translation projects completed accurately and on time.
- Edited existing translations for accuracy and clarity.
- Attended linguistic workshops to stay abreast of new developments in translation technology.
- Created glossaries of specialized terms used in translations.
- Worked closely with clients to understand their needs and provided appropriate solutions.
- Provided simultaneous interpretation services for meetings, conferences, seminars, and other events.
- Facilitated communication for people with limited language proficiency.
- Provided appropriate contextual information to increase clients understanding of translations.
- Sat in on meetings to provide members with oral translations of conversations and information.
Behavioral Health Technician
Retreat Behavioral Health
Lake Worth, FL
01.2024 - 06.2024
- Observed patients' behaviors during recreational activities and outings.
- Responded promptly to any emergency situations that may arise within the facility.
- Provided emotional support to clients and patients dealing with difficult situations.
- Maintained accurate documentation of patient progress and treatments received.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Provided crisis intervention services to patients in need.
- Monitored patient safety in all areas of the facility.
- Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
Custodian Supervisor
SeaWorld Parks & Resorts
Orlando, Florida
02.2018 - 09.2019
- Responded promptly to customer inquiries or complaints regarding custodial services.
- Supervised staff to ensure proper cleaning techniques were used, including safety protocols.
- Established policies for security access and control of keys and equipment.
- Provided training and instruction on proper use of cleaning materials and equipment.
- Performed minor maintenance tasks such as painting or changing light bulbs.
- Created detailed reports on daily activities, personnel issues, maintenance needs.
- Ensured the safe and efficient operation of custodial services in a large facility.
- Swept and damp-mopped private stairways and hallways.
- Mixed water and detergents or acids to prepare cleaning solutions.
Customer Service Cashier
Disney Store
Orlando , FL
11.2017 - 08.2018
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Maintained accurate records of transactions using the point-of-sale system.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Resolved customer complaints in a professional manner.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Operated cash registers to process payments for goods and services.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
Education
Associate of Applied Science - Real Estate
Gold Cost
Lake Worth, FL08-2022
Skills
- Multilingual Proficiency
- Customer Engagement
- Cultural Awareness
- Client Services
- Verbal and written communication
- FLUENT IN 3 languages
- Cultural understanding
- Critical Thinking
- Word Conflict Identification
- Word Conflict Resolution
- Active Listening
- Adaptability
- Team Collaboration
- Student Assistance
- Creative Writing
- Interpretation skills
- Positive Reinforcement
- Behavior Intervention Plans
- Skill Development
- Social Skills Development
- Report Writing
- Positive and negative reinforcements
- Activity monitoring
- Crisis Intervention
- Security procedures knowledge
- Heavy Lifting
- Facility Maintenance
- Facility Access Control
- Supply Management
- Client Communication
- Safe Chemical Disposal
- Responsible and Dependable
- Floor Cleaning and Buffing
- Cleaning and sanitizing
- Maintenance knowledge
Timeline
Behavioral Health Technician
Retreat Behavioral Health
01.2024 - 06.2024
Language Translator
Palm Beach County School District
03.2020 - Current
Custodian Supervisor
SeaWorld Parks & Resorts
02.2018 - 09.2019
Customer Service Cashier
Disney Store
11.2017 - 08.2018
Associate of Applied Science - Real Estate
Gold Cost