Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlo Robinson

Tallahassee,FL

Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Service-oriented Winn Dixie manages highly accurate cash registers by processing cash, card and check payments without error. Security minded approach with excellent communication, organizational and multitasking abilities. Flexible in scheduling and committed to stellar attendance. Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Cart Attendant/Self Checkout Cashier

Costco
08.2022 - 08.2023
  • Greeted customers and responded to requests for information.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Approached every question or concern with calm and level-headed approach.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.

Stock Associate

All Uniform Store
06.2021 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained effective team member communication.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Food Delivery Driver

DoorDash
04.2022 - 06.2022
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.

Experience Cashier

Winn Dixie
07.2021
  • Operated cash register collected payments and provided accurate change
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness
  • Helped customers find specific products, answered questions and offered product advice
  • Worked closely with front-end staff to assist customers
  • Processed sales transactions to prevent long customer wait times
  • Accepted cash and credit card payments, issued receipts and provided change
  • Trained new team members in cash register operation, stock procedures and customer services
  • Wrapped items and bagged purchases properly to prevent merchandise breakage
  • Helped with purchases, locating items and signing up for rewards programs
  • Learned roles of other departments to provide coverage and keep store operational
  • Inspected items for damage and obtained replacements for customers
  • Verified customer identification for alcohol or tobacco purchases
  • Answered customer quests, provided store information and escorted to desired store areas
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions
  • Resolved customer complaints and escalated worsening concerns for remediation
  • Promoted specific item options to drive sales and achieve add-on purchases.

Assistant

Carlos Five Star Carpentry
10.2017 - 10.2019
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Read and interpreted blueprints to follow specifications of projects.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Completed installations of building structures, trim, flooring, and cabinetry.

Education

High School Diploma -

Dillard High School
Fort Lauderdale, NW, Florida
06.2023

Skills

  • POS systems
  • Liquor regulations and compliance
  • Credit and cash transactions
  • Cash counting machine operations
  • Scanner operations
  • Cash register operation
  • Customer assistance
  • Cash management
  • ID verification
  • Coin counting
  • Training and mentoring
  • Languages
  • English:
  • Full Professional
  • Experience: All Uniform Wear
  • Customer Experience

Timeline

Cart Attendant/Self Checkout Cashier

Costco
08.2022 - 08.2023

Food Delivery Driver

DoorDash
04.2022 - 06.2022

Experience Cashier

Winn Dixie
07.2021

Stock Associate

All Uniform Store
06.2021 - 08.2021

Assistant

Carlos Five Star Carpentry
10.2017 - 10.2019

High School Diploma -

Dillard High School
Carlo Robinson