Summary
Overview
Work History
Education
Skills
Timeline
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Leyla Satir

Kensington,NH

Summary

Motivated and self-driven Psychology student, eager to find new job opportunities. Great skills in communicating, writing and retail needs. Seeking out a job that fits my interests, and utilizes the skills I have to offer. I enjoy spending time outdoors, snowboarding, kayaking, and hiking. Passionate about helping others and dedicated to providing quality service.

Overview

3
3
years of professional experience

Work History

BJ's Cashier & Shelf Checkout Attendant

BJ's Wholesale
08.2021 - Current
  • Cash register knowledge
  • Train new cashiers
  • Resolve customer issues
  • Oversee cashiers & door coverage
  • Resolve cashier issues (overrides, voids)
  • Coordinate break coverage
  • Cover front & exit doors
  • Recover front end merchandise
  • Promote Capital One credit card
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Assist with nightly closing of store. Closing registers, self checkout applications
  • Perform annual inventory (overnight)
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Work in BOPIC (buy online, pickup in club)
  • Gather and stage online orders
  • Gather and deliver online orders (pick up in club or curbside)
  • Assisted with recovering store
  • Working out mixed pallets of product
  • Scanning for signs

Service Cashier & Receptionist

Honda Barn
08.2020 - 11.2020
  • Liaison between finance and service team by greeting customers and answering calls to promote smooth transition of service functions.
  • Handled customer complaints promptly with genuine concern and according to company guidelines
  • Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check or authorized charge account.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

Associate of Science - Psychology

North Shore Community College
Danvers, MA
12.2024

High School Diploma -

Exeter High School
Exeter, NH
06.2021

Skills

    Retail Skills

  • Cash Register Operation
  • POS Systems
  • Customer Service
  • Product Restocking
  • Purchase Assistance
  • Staff Training
  • Online Order Processing
  • Complex Problem-Solving
  • Strategic Planning
  • Store Opening and Closing
  • Multi-Tasking Strength

    • Music

  • Has played guitar, cello, clarinet, piano, & sings
  • Has experience singing at farmers market
  • Can read music
  • Can read TAB
  • Strong attention to detail

Timeline

BJ's Cashier & Shelf Checkout Attendant

BJ's Wholesale
08.2021 - Current

Service Cashier & Receptionist

Honda Barn
08.2020 - 11.2020

Associate of Science - Psychology

North Shore Community College

High School Diploma -

Exeter High School

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Leyla Satir