Carlos A. Chavez
Dallas,TX
Summary
Demonstrated track record with over 10 years experience of successfully providing solutions of facility & project management for commercial & retail needs. Strengths include process evaluation and improvement, communication, and meeting deadlines. Key competencies include:
Overview
18
18
years of professional experience
Work History
Corporate Facilities Manager
PNC Bank
Dallas, TX
01.2024 - Current
- Manage physical properties in assigned region to achieve efficient operating expense levels
- Interior remodels of branches and offices
- Ensure properties are code compliant, safe, functional, and cost-effective
- Manage vendors and contractors for property maintenance and projects
- Prepare annual operating budget and capital/expense project plans for properties
- Maintain relationships with end users, regional management, and market operations managers
- Communicate with line of business heads for assigned buildings
- Visit each facility at least once a year to assess conditions and needs
- Implement building-specific facility strategic plans
- Oversee property-related projects, ensuring they are on budget and on time
Capital Improvements Manager
Simply Self Storage
Dallas, TX
04.2022 - 12.2023
- Maintains the company’s real estate investments by repairing and enhancing current properties as well as new acquisitions
- Travels to locations within their assigned region to review current projects and plan for future needs
- Manages multiple projects in different markets simultaneously
- Perform due diligence at target properties to identify repair and improvement needs prior to acquisition
- Work with Investments, Operations, and Asset Management teams to prepare conversion budgets
- Manages team assigned to respond to and restore properties following emergency incidents such as storm damage, fire, vandalism, or other property casualty
- Prepares annual budgets for property repair and improvement projects
- Validate project pricing through unit cost analysis, competitive bidding, and vendor contract negotiations
- Vetting of project vendors to assess capabilities, references and ensure compliance with all insurance requirements prior to start of work
- Proactively communicate with all project stakeholders regarding business continuity, Project Timelines, progress reports, and budget performance
- Routine interaction with the Accounting team for vendor payments, reporting, & audit support
- Implement, maintain, and manage project management control systems and associated workflows
- Ensure all invoices properly cross referenced to contract for accuracy of payments, complete payment processing, input cost information into internal data system, ensure proper and accurate lien waivers/releases are received prior and post payment
- Work with Project Managers, and VP of Facilities and other internal roles in the coordination of project and department specific tasks that will vary depending on project needs and could include, but is not inclusive of, material comparisons and summaries, contractor estimate comparisons, contractor qualifications, various presentations related to the construction and Storage Industry
Facilities Lead
Hilltop Holdings Inc.
Dallas, TX
03.2019 - 03.2022
- Responsible for the day to day management of a team in one or more areas within the Facilities department including office/building relocations, contract negotiations, construction, vendor relations, building maintenance, product/service procurement, delivery and installation, mail services, inventory shipment and/or branch onboarding
- Manage the relationship between the organization and third-party vendors and contacts (i
- E
- Building management, utility services, leasing management, construction/design contacts, etc.)
- Organize & manage art inventory for the state of Texas in the company warehouse
- Also use an archive software (ArtWork Archive) to keep track of all fine art for the branches and corporate offices
- Manage & maintain 2 corporate buildings, one warehouse, and 25 branch offices in the DFW area
- Monitor third-party expenditures by ensuring invoices from vendors and contractors are accurate and processed in accordance with company policy
- Manage the day to day activity ensuring facilities are meeting appropriate governmental agency and company codes/requirements (i
- E.; OSHA)
- Manage the overall operational, budgetary and financial responsibilities and activities of the group/department by making business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures
- Avoid unexpected disruptions by maintaining communication with internal and external contacts (including senior leadership levels) as necessary to ensure expectations and timelines are met
- Achieve departmental productivity and quality goals through effectively planning and allocating resources to effectively staff and accomplish the work
- Ensure quality standards are met by monitoring and supervising assigned staff and external parties
- Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
- Warehouse distribution and inventory of Covid supplies for 58 branch offices in Texas
Facilities Specialist
Spectrum
Dallas, TX
03.2018 - 03.2019
- Oversee the space planning of new & existing employees in all facilities, buildings, and grounds
- Ensure that the demand of the facility process works efficiently and serves the needs of facility occupants
- Oversee building and office space utilization and allocation
- Oversee build-outs, renovation projects, and office moves
- Determine what furniture to be used as requested
- Assist with preparation of cost estimates and planning process for space-related projects
- Coordinate projects with other departments, contractors, and vendors
- Compile cost estimates, space needs, and furniture and equipment needs to be used in project plans
- Assist with oversight of major facility construction projects
- Obtain building permits as necessary and track capital costs
- Assist with preparation of facilities expenses and capital budgets
- Assist with cost tracking, analysis, and reporting
- Ensure all building systems are operational and maintained in accordance with company policies, environmental regulations, building codes, and local/national regulations
- Oversee facility inspections, building inspector visits, and facility safety inspections
- Communicate and escalate issues
- Maintain inventory of all furniture in the warehouse for future use of remodels and office build outs
- Maintain vendor relationships
- Obtain bids and negotiate rates/prices for vendor services (e.g., janitorial, landscape, HVAC, etc.) and present to facilities leadership for review
- Ensure vendor services are performed timely and properly
- Review vendor invoices for accuracy
- Administer building security programs
- Maintain card access systems and security systems
- Issue ID badges
- Communicate emergency and security procedures
- Communicate health and safety procedures
- Administer and directly oversee the Charter recycling program
- Immediately escalate noted instances of non-compliance
Facilities Manager
Dental One Partners Inc.
Plano, TX
01.2016 - 01.2017
- Facilities department leader for strategic space allocation for all corporate and regional offices
- Overseeing of 160+ dental practice locations
- Established much needed facilities management governance, policies, procedures, and change management, spend management, contract management, lease management, preventative maintenance, routine and ad hoc reporting, data management, cost savings opportunities
- Scheduled and managed construction, remodels, repairs, expansions, and closures
- Proactively communicate scheduled work and services, follow-up on quality control, completion of work, procure to pay management (P2P)
- Established the first facilities management 'program' with SaaS, online service tickets, strategic vendors, predefined scopes of work, and service level agreements
- Review and redline construction documents for new dental offices
- Managed all locations for medical, radiation, and laser license requirements (application, state inspections, and renewal) as well as business license, tax registrations/renewals, and utilities
- Proactive facilities management – anticipate problems before they occur (age of equipment, equipment failure rate, cost of repairs vs cost of replacement, renovation scheduling)
Facilities Coordinator
Smile Brands Inc.
Plano, TX
10.2014 - 01.2016
- Manage 150+ stores in 7 states within a set budget
- Maintain capital projects and remodel schedules to stay within budget
- Successfully manage & support the national maintenance, repairs, replacement, renovations, refresh programs for the offices including contracting and invoicing associated with contractors and national/local maintenance vendors (i.e
- Flooring, paint, & millwork vendors, fixture and signage vendors, handymen, lighting suppliers, general contractors, electricians, plumbers, HVAC technicians, dental equipment providers, etc)
- Use of Service Channel facilities management system to oversee service calls, vendor appointments, invoicing, reporting, and vendor evaluations and compliance
- Obtain permits, evaluate bids and negotiate contracts/proposal pertaining to the maintenance program and interact with property managers on behalf of the offices to resolve facilities related issues and provide a high level of customer service
- Oversee the preventive maintenance programs (HVAC, Pest Control, & Fire Life/ Safety) across the country and process all invoices related to PM's
- Capital Expense Request knowledge & submittal
Cad Drafter
REGIONAL BUILDING COMMITTEE OF JEHOVAH’S WITNESSES
Orange, CA
01.2012 - 01.2015
- Preparation of construction documents (Architectural, Mechanical, Electrical, & Plumbing) for new design and remodels of places of worship in the Southern California area using Autocad 2012
Facility Project Manager
PATINA RESTAURANT GROUP
Los Angeles, CA
04.2012 - 01.2013
- Company Overview: Fine quality cuisine with over 60 restaurants and food service operations on the East & West Coast
- Involved in new store design and remodels of all restaurants in the west coast
- Support the VP of Design & Construction with all restaurant issues concerning construction, hvac, plumbing, electrical, & kitchen equipment
- Prepare capital expense budgets & requests
- Involved in the bidding process with vendors
- Supervise in-house service tech to perform repair & maintenance jobs for all restaurants
- Work closely with all internal departments & clients from start to completion of all projects
- Responsible for supporting and executing the approved California Maintenance Capital Plan
- Responsible for emergency repairs
- Vet out and identify scope of work
- Responsible for maintaining the protocol established for any capital work
- Determine if work can be handled in house or done by an outside vendor
- Solicit and review all bids and 'scopes of work' and recommend action to be taken
- Managed projects to stay within budget and schedule, plus maintain a database of work performed within the Property Works Database
- Coordinate with the VP of Operations, General Managers/ Executive Chefs and other restaurant personnel as needed
- Assist with Board of Health compliance and troubleshoot as needed
- Assure completion and acceptance of work prior to recommending approval of invoices
- Liaison between the contractors and the restaurants
- Streamline procedures for scheduling for informing the Operator of the work to be performed and assist with special projects requested
- Ensure fountain drink stations were well maintained and designed to specifications
- Fine quality cuisine with over 60 restaurants and food service operations on the East & West Coast
Facility & Construction Designer
FRESH ENTERPRISES: Baja Fresh/La Salsa/Sweet Factory/Cinnabon
Cypress, CA
03.2008 - 08.2011
- Designed the interior spaces for all four brands nationwide which required constant communication with the architects, general contractors, & city inspectors
- Maintained relationships with all new franchisees to guide them from start to finish on their new restaurant opening
- Involved in the maintenance and repair of all corporate stores which included getting bids from vendors and submitting them for approval by the president
- Developed CAD library that was implemented to streamline and speed up the design process for all new restaurant locations
- Developed a design manual for Baja Fresh that was implemented for all new store locations by the franchisees across the country resulting in standardized look for the brand which included the design of furniture, color implementation, and lighting design
- Maintained upkeep of all corporate stores through maintenance and repair which prevented all stores from closing and losing business
Drafting Technician
REAL MEX RESTAURANTS
Cypress, CA
04.2007 - 10.2008
- Company Overview: Largest full service, casual dining Mexican restaurant chain across 17 states
- Involved in new design and remodel of all restaurants
- Also performed on site surveys to insure that existing locations were ADA compliant
- Prepared rendered elevations for landlord approval
- Updated and maintained design library on Autocad 2007
- Largest full service, casual dining Mexican restaurant chain across 17 states
Education
2 Years - Architectural Studies
PRATT INSTITUTE
Brooklyn, NY01.1992
Skills
- Safety Manual Development
- Coordinate & supervise internal moves
- Project coordination & management
- Bid proposal submittal
- Coordinate fire safety annual inspections
- Quality control site surveys
- Blueprint reading
- Space planning
- Emergency preparedness
- Budgeting and financial management
- Building inspections
- Asset management
- Service contracts management
- Budget planning and development
- Employee supervision and task delegation
- Cost-reduction methods
Timeline
Corporate Facilities Manager
PNC Bank
01.2024 - Current
Capital Improvements Manager
Simply Self Storage
04.2022 - 12.2023
Facilities Lead
Hilltop Holdings Inc.
03.2019 - 03.2022
Facilities Specialist
Spectrum
03.2018 - 03.2019
Facilities Manager
Dental One Partners Inc.
01.2016 - 01.2017
Facilities Coordinator
Smile Brands Inc.
10.2014 - 01.2016
Facility Project Manager
PATINA RESTAURANT GROUP
04.2012 - 01.2013
Cad Drafter
REGIONAL BUILDING COMMITTEE OF JEHOVAH’S WITNESSES
01.2012 - 01.2015
Facility & Construction Designer
FRESH ENTERPRISES: Baja Fresh/La Salsa/Sweet Factory/Cinnabon
03.2008 - 08.2011
Drafting Technician
REAL MEX RESTAURANTS
04.2007 - 10.2008
2 Years - Architectural Studies
PRATT INSTITUTE