Carlos A. Latorre
Senior Account Manager
Waldwick,NJ
Summary
Experienced Account Manager with a demonstrated history of delivering high-quality project management, client relationship building and team leadership. Proficient in overseeing financial aspects, generating business proposals and ensuring on-time, on-budget project completion. Skilled in managing complex projects for multimillion-dollar accounts.
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
2024
2024
years of professional experience
2
2
Certifications
1
1
Language
Work History
Senior Account Manager – Biopharmaceutical Sales
inScience Communications
Jersey City, New Jersey
01.2023 - 02.2024
- Led strategic planning to drive growth and enhance operational efficiency for biopharma accounts generating over $3M in revenue, directing projects supporting product launches.
- Cultivated strong relationships with biopharma clients, ensuring alignment with their goals and successful communication.
- Oversaw delivery of publications, meetings, and multimedia content, aligning with sales objectives for innovative treatments.
- Developed business proposals to secure new accounts and managed financial performance.
- Mentored junior account managers, fostering their professional growth and skills development within the company, and improve their skills in client management and project delivery, enhancing team performance.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Expanded market share by identifying new business opportunities and securing high-value accounts.
Account Manager
Prime Global
New York, NY
04.2022 - 12.2022
- Managed $2M in publication accounts for biopharma clients, ensuring high client satisfaction and retention, supporting product promotion efforts.
- Acted as the primary point of contact for biopharma clients, managing scientific content creation to align with sales objectives.
- Led financial tracking and invoice processing to maintain account profitability.
- Supervised project coordinators, ensuring timely and compliant deliverables.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Project Manager – Biopharma Sales Support
OPEN Health
Parsippany, New Jersey
09.2020 - 04.2022
- Coordinated teams to deliver projects supporting biopharma clients’ communication needs, ensuring timely execution.
- Managed project timelines and resources, aligning outcomes with client sales strategies.
- Facilitated status meetings with clients and internal teams, driving transparency and accountability.
- Resolved ad hoc client requests, maintaining compliance with industry standards.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
Program Manager – Biopharma Events & Sales
TRIO
Parsippany, New Jersey
01.2020 - 09.2020
- Managed speaker programs to enhance biopharma product visibility among HCPs and KOLs, supporting sales initiatives.
- Collaborated with finance and client teams to deliver projects on time and within budget.
- Oversaw scheduling, contracts, and travel logistics for healthcare professionals.
- Maintained program databases and provided reports on status and financials.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed and maintained logistics workflows, procedures and reports.
- Built teams to address project goals and objectives for multiple projects.
Project Coordinator – Biopharma Operations
PAREXEL International
Hackensack, New Jersey
2016 - 2019
- Supported global medical affairs teams in delivering biopharma publication projects with 98% compliance accuracy.
- Managed project tracking via PubSTRAT and Datavision, ensuring alignment with client goals.
- Processed invoices and maintained revenue forecasts for multimillion-dollar accounts.
- Facilitated client communications and team onboarding, enhancing operational efficiency.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Education
Bachelor of Arts - Literature
William Paterson University
Associate Arts - Liberal Arts
Passaic County Community College
Skills
- Project Management & Coordination
- Client Relationship Management
- Budgeting & Financial Oversight
- Strategic Planning & Problem-Solving
- Cross-Functional Team Leadership
- Workflow Optimization & Process Improvement
- Compliance & Risk Management
- Strong Written & Oral Communication
- Microsoft Office Suite
- Veeva
- Datavision
- PubSTRAT
- Salesforce
- Workfront
Customer relations
Digital marketing
Sales expertise
Revenue generation
Strategic planning
Schedule management
Excellent negotiation skills
Biopharmaceutical Account Management
Client Relationship Management & Retention
Business Development & Proposal Writing
Financial Oversight & Budget Management
Team Leadership & Mentoring
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
Certification
CSP - Certified Sales Professional
Timeline
Senior Account Manager – Biopharmaceutical Sales
inScience Communications
01.2023 - 02.2024
Account Manager
Prime Global
04.2022 - 12.2022
Project Manager – Biopharma Sales Support
OPEN Health
09.2020 - 04.2022
Program Manager – Biopharma Events & Sales
TRIO
01.2020 - 09.2020
Associate Arts - Liberal Arts
Passaic County Community College
Project Coordinator – Biopharma Operations
PAREXEL International
2016 - 2019
Bachelor of Arts - Literature
William Paterson University
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