Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

MO HASHMI

Hillsborough

Summary

Account Manager with 7+ years of experience driving sales growth and customer retention for Fortune 100 clients. Proven ability to manage complex accounts, develop strategic business plans, and deliver exceptional customer service. Skilled in project management, CRM systems, contract negotiation, and cross-functional collaboration. Passionate about building strong client relationships and supporting team success. Currently completing a Master’s in User Experience Design with a commitment to continuous learning and innovation.

Overview

6
6
years of professional experience

Work History

Global Sales Account Manager

SHI International Corp.
03.2023 - Current
  • Manage key accounts and develop strategic business plans aligned with long-term objectives, increasing revenue and expanding market presence.
  • Implement sales strategies and analyze performance metrics to optimize operational processes and customer engagement.
  • Maintain strong client relationships through regular visits and proactive communication, driving customer satisfaction and retention.
  • Lead cross-functional projects to improve sales productivity and process efficiency.
  • Prepare detailed sales reports and forecasts for senior management to inform business development decisions.

Operations Manager

SHI International Corp.
01.2022 - 03.2023
  • Oversaw quality assurance, customer service, and logistics operations to enhance customer experience and operational efficiency.
  • Collaborated with leadership to develop and implement policies, procedures, and process improvements.
  • Supported contract negotiations and proposal development, contributing to business growth initiatives.
  • Generated performance reports to advise senior management on corrective actions and operational improvements.

Inside Account Manager

SHI International Corp.
01.2019 - 12.2021
  • Achieved highest revenue for Microsoft product sales and led vendor contract renewals in 2019.
  • Managed CRM systems and coordinated sales meetings, ensuring seamless communication between clients and internal teams.
  • Conducted market research and competitor analysis to support strategic sales initiatives.
  • Negotiated contracts and maintained strong vendor and client relationships.

Education

MBA -

New Jersey Institute of Technology
New Brunswick, NJ
12-2025

Bachelor of Arts - Political Science, Criminal Justice

Saint Peter's University
Jersey City, NJ
05.2018

Skills

  • Account & Territory Management
  • Customer Relationship Management (CRM)
  • Sales Strategy & Business Planning
  • Contract Negotiation & Renewal
  • Project Management & Coordination
  • Data Analytics & Sales Reporting
  • Client Support & Satisfaction
  • Communication & Stakeholder Engagement
  • Microsoft AX Dynamics, Salesforce, SAP
  • Fluent in English, Urdu, Punjabi, Hindi; Basic Spanish

ADDITIONAL INFORMATION

  • Languages: English (Native), Urdu (Native), Punjabi (Native), Hindi (Native), Spanish (Limited)
  • Technical Tools: SAP, Salesforce, Microsoft AX Dynamics, Microsoft Excel, CRM platforms
  • Passionate about the fragrance and beauty industry with a strong interest in commercial sales and client relationship management

Timeline

Global Sales Account Manager

SHI International Corp.
03.2023 - Current

Operations Manager

SHI International Corp.
01.2022 - 03.2023

Inside Account Manager

SHI International Corp.
01.2019 - 12.2021

Bachelor of Arts - Political Science, Criminal Justice

Saint Peter's University

MBA -

New Jersey Institute of Technology

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