Carlos Alvelo
Summary
My objective is to secure a position with a company that best utilizes my experiences, knowledge and skills with opportunities to progress. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Security Guard
Target
09.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Warehouse Worker
Target
08.2020 - 09.2022
- Trained in multiple areas in the Inbound department such as Art, 300 dock, sweeps and 400 dock
- Skilled in pallet building, extra smalling, loading and unloading trailers
- Target Certified to operate forklift and clamp
- Team member trainer, PIT trainer, ERT trained and also part of the CSB (Critical Safety Behavior) team.
Store Consultant
Fedex Office
10.2017 - 11.2018
- Assist customers with print orders, faxing, shipping and computer services
- Provided excellent customer service over the phone when placing large orders.
- Managed inventory control, cash control, and store opening and closing procedures.
Bus Driver
Central Ohio Transit Authority
05.2013 - 09.2017
- Transported passengers from one destination to another on a transit bus
- Displayed time management skills by staying on schedule in routes
- Managed customers expectations by identifying and clarifying options
- Trained new employees on how to use Computer Information System (CIS).
Bilingual Customer Service Representative
Consolidated Edison of New York Inc
05.2004 - 03.2013
- Managed a team of 10-15 customer service representatives
- Enforced regulations and directives for site pertaining to personnel, visitors and premises
- Protected property and staff by maintaining safe and secure environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Security Guard
CBS Channel 2 Security
06.2002 - 05.2004
- Enforced regulations and directives for site pertaining to personnel, visitors and premises
- Protected property and staff by maintaining safe and secure environment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Cleaning Supervisor
Bono's Cleaning Sevices
05.1998 - 06.2002
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Completed schedules, shift reports, and other business documentation.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
Education
High School Diploma -
Bushwick High School
New York, NY01.2001
Skills
- Bilingual
- Verbal and Written Communication
- English Fluency
- Safety and Security
- Security Operations Experience
- CPR Certified
Certification
49-MAD-019015/CCW
Languages
Spanish
Native or Bilingual
Timeline
Security Guard
Target
09.2022 - Current
Warehouse Worker
Target
08.2020 - 09.2022
Store Consultant
Fedex Office
10.2017 - 11.2018
Bus Driver
Central Ohio Transit Authority
05.2013 - 09.2017
Bilingual Customer Service Representative
Consolidated Edison of New York Inc
05.2004 - 03.2013
Security Guard
CBS Channel 2 Security
06.2002 - 05.2004
Cleaning Supervisor
Bono's Cleaning Sevices
05.1998 - 06.2002
High School Diploma -
Bushwick High School
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