Carlos Andrade
Los Alamitos,CA
Summary
Perceptive Quality Coordinator with 10 years of experience reviewing and optimizing systems and processes. Observes and collaborates with main workforce to understand and streamline standard operating procedures. Innovative in increasing productivity and eliminating waste. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Coordinator IV, Lead
Marvin Engineering & Manufacturing, Inc
02.2019 - Current
- Collaborated with cross-functional teams to improve overall product performance and customer satisfaction rates.
- Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
- Developed a culture of continuous improvement within the organization by encouraging team members to identify opportunities for enhancement and facilitating their efforts to implement those changes.
- Analyzed data trends to identify opportunities for process improvements, leading to a more efficient workflow and higher quality output.
- Ensured all products met or exceeded customer requirements through rigorous testing and inspection procedures.
- Assisted with quality control audits.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Maintained open communication channels between departments so that any issues could be quickly addressed before affecting overall product quality.
- Provided support in developing and maintaining process-specific work instructions, resulting in consistent product quality.
- Trained team members on quality assurance best practices, enhancing their understanding of the importance of maintaining high-quality standards.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Established and tracked quality department goals and objectives.
- Reported production malfunctions to managers and production supervisors.
- Inspected products and worker progress throughout production.
Shipping Coordinator
Park Engineering & Manufacturing, Inc.
02.2014 - 12.2018
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
- Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed warehouse inventory by conducting regular audits, ensuring accurate record-keeping, and optimizing storage space utilization.
- Provided exceptional customer service by addressing inquiries regarding shipment status or concerns in a timely manner.
- Developed comprehensive training materials for new hires, ensuring thorough understanding of company policies and procedures related to shipping coordination.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Reviewed paperwork to determine priorities and set schedules.
- Implemented cost-saving measures to reduce overall shipping expenses while maintaining high-quality service standards.
- Conducted regular inventory audits to maintain accuracy and prevent stock discrepancies.
- Enhanced team productivity by training new staff on best practices in shipping and receiving.
- Improved handling times for urgent shipments by establishing priority system.
- Facilitated smooth customs clearance for international shipments by preparing accurate documentation.
- Maintained accurate shipping records, ensuring compliance with regulatory standards.
- Improved customer satisfaction by quickly resolving issues related to shipments.
- Increased on-time delivery rates with meticulous coordination of shipping schedules.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Conducted research to address shipping errors and packaging mistakes.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Quality Control Inspector
Park Engineering & Manufacturing, Inc.
02.2014 - 12.2018
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
Driver
Park Engineering & Manufacturing, Inc.
02.2014 - 12.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Quality Control Coordinator
Park Engineering & Manufacturing, Inc.
02.2014 - 12.2018
- Collaborated with cross-functional teams to identify areas of improvement, leading to higher customer satisfaction rates.
- Managed internal audits to assess compliance with ISO standards, ensuring consistent adherence to quality requirements.
- Monitored supplier performance and provided feedback to improve product consistency, maintaining strong vendor relationships.
- Streamlined quality control processes for increased efficiency and reduced waste, resulting in cost savings.
- Trained new hires on quality control protocols and best practices, fostering a culture of continuous improvement.
- Developed and maintained detailed documentation for all quality control procedures, ensuring compliance with industry standards.
- Improved communication between departments by facilitating regular meetings focused on addressing quality concerns.
- Assisted with quality control audits.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Education
High School Diploma -
Lakewood High School
Lakewood, CA06.2005
Skills
Preventive Actions
Training and Development
Change Control Procedures
Corrective Actions
Quality Training
Visual inspections
Quality Tools
Relationship Building
Certification
- Geometric Dimensioning & Tolerancing (GD&T) Glendale Community College 03/2024
Languages
English
Spanish
Timeline
Quality Coordinator IV, Lead
Marvin Engineering & Manufacturing, Inc
02.2019 - Current
Shipping Coordinator
Park Engineering & Manufacturing, Inc.
02.2014 - 12.2018
Quality Control Inspector
Park Engineering & Manufacturing, Inc.
02.2014 - 12.2018
Driver
Park Engineering & Manufacturing, Inc.
02.2014 - 12.2018
Quality Control Coordinator
Park Engineering & Manufacturing, Inc.
02.2014 - 12.2018
High School Diploma -
Lakewood High School
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