Carlos Ayala
Las Vegas
Summary
Adept at managing time and solving problems, I excelled in roles across CSC ServiceWorks, Amazon, and more, driving efficiency and customer satisfaction. My clean driving record and exceptional customer service skills contributed to significant operational improvements. Proven leadership in fast-paced environments, I consistently delivered beyond expectations, enhancing team productivity and service quality.
Overview
24
24
years of professional experience
Work History
Driver/Collector/Service Tech
CSC ServiceWorks
09.2021 - Current
- Performed scheduled cash collection from designated locations on weekly routes.
- Assisted service technicians with troubleshooting tasks.
- Covered extensive territory including Vegas, Utah, and parts of California.
Amazon/SDLA Carrier
Amazon
05.2018 - 09.2021
- Operated company vehicle to ensure timely delivery of Amazon products.
- Supported inventory control tasks including order fulfillment, stocking of products, and managing returns.
- Serviced company vehicles promptly.
Lead Driver/Supervisor
West Best Food
07.2017 - 04.2018
- Delivered food to hotels and casinos.
- Executed safe operation of forklifts and pallet jacks.
- Maintained stock levels by restocking and rotating products.
- Led team in daily operations.
Service Representative
Lowes Home Improvment
02.2012 - 06.2015
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
Convention Set up Porter
Caesars Palace Hotel And Casino
04.2001 - 12.2011
- Worked on setting up conventions and managing banquets.
- Organized event layouts including tables, chairs, and stages.
- Manage external labor and setup operations effectively.
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctual and reliable
- Problem-solving
Timeline
Driver/Collector/Service Tech
CSC ServiceWorks
09.2021 - Current
Amazon/SDLA Carrier
Amazon
05.2018 - 09.2021
Lead Driver/Supervisor
West Best Food
07.2017 - 04.2018
Service Representative
Lowes Home Improvment
02.2012 - 06.2015
Convention Set up Porter
Caesars Palace Hotel And Casino
04.2001 - 12.2011
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