Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos Bahena

Kirkland

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated sales expertise, including competitive offerings, pricing and market positioning.

Overview

6
6
years of professional experience

Work History

Food Service Worker

Wendys
08.2018 - 06.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Learned other teammates' work tasks to train as backup.
  • Demonstrated knowledge of menu items and corresponding ingredients.

Assistant Manager

Discount Tire
09.2021 - 09.2023
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Detailer

Idens Dealer Services
01.2024 - Current
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
  • Demonstrated versatility by adapting quickly to new technologies or procedures introduced within the workplace environment.

Education

High School Diploma -

Juanita High School
Kirkland, WA
09.2021

Skills

  • Directing Team Members
  • Public Announcement
  • Staff Training
  • Product and Service Knowledge
  • Customer Relationship Management
  • Marketing Tactics
  • Sales Reporting
  • Staff Supervision
  • Time Management

Languages

Spanish
Native or Bilingual

Timeline

Detailer

Idens Dealer Services
01.2024 - Current

Assistant Manager

Discount Tire
09.2021 - 09.2023

Food Service Worker

Wendys
08.2018 - 06.2020

High School Diploma -

Juanita High School

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Carlos Bahena