TABC Licensed -
TABC On The Fly
02.2024 - Current
Melanie Longoria
Child nutrition & management
San Antonio,TX
Timeline
Assistant Food Service Manager
NISD
11.2022 - 10.2023
Food Service Worker
NISD
08.2014 - 06.2022
H/Diploma -
San Antonio Leadership
Work History
Assistant Food Service Manager
NISD
San Antonio, TX
11.2022 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Food Service Worker
NISD
San Antonio, TX
08.2014 - 06.2022
- Trained new hires on company policies, procedures, and best practices for exceptional service delivery.
- Observed staff confirm safety and quality standards.
- Practiced safe work habits and encouraged staff to do same.
- Increased overall efficiency by implementing standardized operating procedures for all food production tasks in the kitchen area.
- Oversaw food presentation, guaranteeing visually appealing dishes that met quality and consistency requirements.
- Fostered a positive work environment by addressing employee concerns effectively while promoting team collaboration.
- Helped Food Service Manager train cafeteria staff in food preparation, line process and health regulations.
- Maintained safety standards throughout the workplace by enforcing strict adherence to OSHA regulations among all employees.
- Demonstrated conflict management skills while supervising employees.
- Coordinated employee work schedules to provide coverage for special events.
- Developed strong vendor relationships to secure competitive pricing for quality ingredients and supplies.
- Enhanced dining experience through careful attention to ambiance details such as lighting levels, music selection, table settings arrangement.
- Displayed proper food handling and equipment technique when assisting in kitchen.
- Communicated with customers to answer questions or concerns.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Coordinated with catering staff to deliver food services for special events and functions.
Overview
9
9
years of professional experience
Education
H/Diploma -
San Antonio Leadership
5503 Grissom RdTABC Licensed -
TABC On The Fly
02.2024 - Current
Skills
- Menu Planning
- Labor and Food Cost Control
- Portion Control
- Staff Leadership
- Budget Development
- Production Records
- Safety and Sanitation Standards
- Food Handling Preparation
- Food Service Management
- Safe Food Service Knowledge
- Guest Relations
- Safe Food Handling Practices
- Inventory Management
- Proper Storage Procedures
- Vendor Relationships
- Staff Supervision
- Employee Performance Evaluations
- Customer Needs Assessments
- Rotation Procedures
- Station Preparation
- Directing Team Members
- Portion Standards
- Food Allergies
- Ingredient Management
- Waste Reduction
- Proper Food Storage
- Corrective Actions
- Quality Control
- Loss Prevention Strategies
- Teamwork and Collaboration
- Calm and Pleasant Demeanor
- Accounts Payable and Accounts Receivable
- Investigating Complaints