Carlos Blanco
Delivery Driver
Los Angeles,CA
Summary
Hardworking employee enthusiastic about learning the sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
12
12
years of post-secondary education
1
1
Language
Work History
Delivery Driver
Fed Ex Ground
Los Angeles, CA
09.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Documented mileage, deliveries, pickups, customer issues and damages.
Front Desk Agent
Loews Hollywood Hotel
Los Angeles, CA
06.2019 - 09.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Answered customer telephone calls promptly and appropriately handled needs.
- Answered multi-line phone system and enthusiastically greeted callers.
- Collected room deposits, fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
Bachelor Of Science - Computer Science
California State University Los Angeles
Los Angeles, CA 09.2010 - Current
Skills
Familiarity with DOT regulations
undefinedTimeline
Delivery Driver
Fed Ex Ground
09.2022 - Current
Front Desk Agent
Loews Hollywood Hotel
06.2019 - 09.2022
Bachelor Of Science - Computer Science
California State University Los Angeles
09.2010 - Current
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