Carlos Campos

Field Service Technician

B&D Asset Recovery

Lowell, MI

02.2023 - 11.2024

Mentored and trained new employees on processes, flow and safety procedures.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Completed day-to-day duties accurately and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Operated a variety of machinery and tools safely and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Managed inventory and supplies to ensure materials were available when needed.
Maintained updated knowledge through continuing education and advanced training.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.
Implemented various instructional techniques including visual aids and hands-on activities.
Incorporated hands-on activities into lessons to foster creativity among students.
Enhanced leadership abilities through training and hands-on task completion.
Utilized multiple instructional methods including lectures, demonstrations, hands-on activities.