Rohel Coley
Plantation,FL
Summary
Dedicated Field Service Technician with a proven track record at Control Communications, excelling in problem-solving and service quality. Enhanced team efficiency through cross-functional training and implemented preventive measures, ensuring equipment reliability. Recognized for meticulous inspections and quality assurance, consistently delivering exceptional results in system and component repairs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Field Service Technician
Control Communications
- Participated in cross-functional trainings to broaden skill sets, improving overall team efficiency and versatility in handling diverse repair tasks.
- Upheld company reputation for quality workmanship by meticulously inspecting and verifying each repair job, catching potential errors before devices were returned to clients.
- Implemented preventive measures to ensure equipment reliability.
- Supported quality assurance initiatives by conducting thorough testing procedures after each repair job, confirming successful resolution before returning devices to clients.
Bench Technician
Motorola Solutions
8000 W Sunrise Boulevard. Plantation, FL. 33322
08.2016 - Current
- Participated in cross-functional trainings to broaden skill sets, improving overall team efficiency and versatility in handling diverse repair tasks.
- Upheld company reputation for quality workmanship by meticulously inspecting and verifying each repair job, catching potential errors before devices were returned to clients.
- Implemented preventive measures to ensure equipment reliability.
- Supported quality assurance initiatives by conducting thorough testing procedures after each repair job, confirming successful resolution before returning devices to clients.
Education
Associate In Electronics Engineering Technology - Computer Electronics And Engineering
ITT Technical Institute
3401 S University Drive, Fort Lauderdale. FL 3332806.2013
Diploma - Computer Electronics
ATI Institute of Technology
Miami, FL09.2009
Skills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Field repairs
- Customer service
- Preventive Maintenance
- Technical troubleshooting
- Teamwork and coordination
- Mechanical aptitude
- Customer training
- Training and mentoring
- Valid Driver's license
- Power tools operation
- Repair and installation
- Courteous and professional
- Installation and maintenance
- Hardware and software installation
- Electrical troubleshooting
- Schematic interpretation
- Multimeter usage
- Fault diagnosis
- Equipment inspection
- Safety assessment
- Diagnostic testing
- Technical analysis
- Tool management
- Vehicle maintenance
- Accountability and work ethic
- Work orders
- Timely reports completion
- Work order management
- Network connectivity
- Issue escalation
- Calibration procedures
- Reading wiring diagrams
- Multiple priorities management
- Emergency response
- Power tools
- Hardware repair
- Verbal and written communication
- Mechanical background
- Work order prioritization
- Environmental safety
- Hand tools proficiency
- Prioritization and time management
- Preventative maintenance
- Equipment documentation
- Diagnostics and troubleshooting
- Equipment troubleshooting
- Equipment installation
- Customer relations
- Following safety practices
- Excellent communication
- Tool installation and alignment
Certification
FCC GROL +Radar certified, Forklift certified and ETA certified.
Languages
English
Full Professional
Timeline
Bench Technician
Motorola Solutions
08.2016 - Current
Field Service Technician
Control Communications
Associate In Electronics Engineering Technology - Computer Electronics And Engineering
ITT Technical Institute
Diploma - Computer Electronics
ATI Institute of Technology