Robert Delashaw
El Cajon,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CPC position. Ready to help team achieve company goals. Orderly Plumber possessing certification in OSHA 30 and Multiple Specialties. Proficient in drainage system repair and custom plumbing systems. Focused and competent professional with over 20 years of experience in installing and replacing Copper and PEX water supply lines. In-depth knowledge of Lift Equipment and Drain Cleaning operations. Skilled Plumber with experience in assembling and installing pipes, heaters and other large industrial equipment. Proven ability to troubleshoot and repair emergency issues. Works well both independently and as part of team.
Overview
13
13
years of professional experience
Work History
Field Service Technician
AGBW Corp. BPI Plumbing
05.2016 - Current
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Eliminated risks by correctly identifying potential safety hazards.
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
- Fabricated piping pieces and components in line with design specifications for each system.
- Prepared budgets and estimated costs for potential work on piping systems.
- Filled pipe systems with water and air to determine location of leaks.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Inspected sewers and piping systems to assess quality and condition.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Measured, threaded, and cut materials to correct angles.
- Cut and drilled holes in walls to permit passage of pipes.
- Planned pipe system layout, installation and repair according to specifications.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
- Documented cost of plumbing repairs and kept precise records of time and material.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Installed, repaired and maintained water, gas and sewer systems.
- Maintained a clean and organized workspace, promoting a professional image while minimizing the risk of accidents or damage to client property.
- Served as a reliable point-of-contact for clients during the entire project lifecycle from consultation to post-installation follow-ups ensuring customer satisfaction at every stage.
- Mentored junior technicians to improve their technical skills, fostering a positive work environment focused on professional development.
- Developed detailed proposals that outlined project scope, timeline, materials required, and estimated costs to effectively communicate expectations to clients.
- Delivered high-quality workmanship while meeting strict deadlines for both routine maintenance tasks and emergency repairs.
- Provided cost-effective solutions by recommending energy-efficient upgrades for clients'' plumbing systems.
- Elevated team performance through consistent collaboration on large-scale projects, sharing expertise and resources as needed.
- Troubleshot diverse plumbing problems to accurately diagnose the root cause before commencing repairs.
- Completed complex plumbing installations for residential and commercial clients, resulting in increased revenue for the company.
- Expanded professional knowledge by attending industry conferences, workshops, and continuing education courses.
- Increased client retention through exceptional communication skills, explaining complex issues in a clear and concise manner.
- Maximized productivity by maintaining an organized inventory of tools, equipment, and supplies.
- Streamlined project completion with effective time management and coordination with other technicians.
- Enhanced workplace safety by adhering to industry best practices and following company protocols.
- Reduced callbacks for repairs by performing thorough diagnostics and implementing long-lasting fixes.
- Improved customer satisfaction by promptly addressing plumbing issues and providing efficient solutions.
Night Stocker
Walmart
12.2010 - 12.2015
- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
- Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
- Streamlined merchandise restocking process, resulting in reduced time spent on nightly tasks.
- Ensured accurate product placement by carefully following planograms and store layouts.
- Assisted in maintaining inventory levels by accurately recording and reporting stock discrepancies.
- Provided backup support to other departments as needed, demonstrating versatility and teamwork capabilities.
Education
No Degree - Civil Engineering
Grossmont College
El Cajon, CANo Degree - Civil Engineering
San Diego State University
San Diego, CAHigh School Diploma -
Mission Bay High School
San Diego, CA06.1982
Skills
- Plumbing Troubleshooting
- Technical Analysis
- Customer Service
- Device Installation
- Pipe Installation Expertise
- Sewer Line Inspection
- Drain Cleaning Proficiency
- Gas Line Knowledge
- Septic System Maintenance
- Strong Communication Skills
- Attention to Detail
- Problem Solving Aptitude
- Fixture Repair Mastery
- Emergency Response Readiness
- Video Camera Inspection
- Pipe Soldering Techniques
- Customer Service Excellence
- Safety Protocol Adherence
- Water Heater Servicing
- Continuous Learning Mindset
- Plumbing Code Compliance
- Adaptability and Flexibility
- Pipe Installation
- Problem-Solving
- Decision-Making
- Detail Oriented
- Plumbing Fixture Installation
- Relationship Building
- Emergency Services
- Codes Compliance
- Water Pressure Assessment
- OSHA Compliance
- Basic Computer Literacy
- Pressure Regulator Adjustment
- Teamwork and Collaboration
Timeline
Field Service Technician
AGBW Corp. BPI Plumbing
05.2016 - Current
Night Stocker
Walmart
12.2010 - 12.2015
No Degree - Civil Engineering
Grossmont College
No Degree - Civil Engineering
San Diego State University
High School Diploma -
Mission Bay High School
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