Carlos Capistran
Rowlett,TX
Summary
Dedicated professional with extensive experience at Birchstone Residential, excelling in apartment preparation and work order completion. Proven skills in drywall repair and exceptional customer service ensure high-quality outcomes. Bilingual in Spanish, I effectively communicate and collaborate with teams to enhance property maintenance and resident satisfaction.
Overview
7
7
years of professional experience
Work History
Maintenance Make Ready Technician/Porter
Birchstone Residential
10.2023 - Current
- Make sure apartments are ready before move in date
- Assist lead or assistance with work orders
- Complete work orders
- Make sure property is clean
Remodeling Contractor
A1 Custom Services Property Maintenance
05.2023 - Current
- Repair sheet rock where needed
- Full paint walls baseboards and cabinets
- Add tape and bed for smooth finishes and leaves no gaps
- Provide great service to properties and management
HVAC CONTRACTOR/helper
EFFICIENT Air services
09.2022 - 05.2023
- Helped coworkers with tasks
- Installed snap-lock pipe for air flow
- Installed duct boards for AC units
- Made sure all units were wired properly
- Run flex to grills
- Apply grills over ceiling grid
- Insulate wrap all snap-lock pipe if needed so pipe doesn’t sweat
Porter/Make Ready
RPM Living
10.2021 - 03.2022
- Clean Property/Pools
- Help coworkers with any tasks
- Send out notices to residents
- Get apartments ready for new move ins
- Double check if appliances or other items need to be replaced in apartments
cashier/customer service associate
burlington co.
11.2020 - 11.2021
- Greet people
- Help customers complete purchases
- Accurately process customer transactions and maintain cash drawer
- Provide exceptional customer service
- Identify, locate, and inform customers of product using store inventory system
- Cash handled, process, exchanged and refunded transactions
- Help stock merchandise on the floor
Brand representative
hollister co.
06.2020 - 07.2020
- Greet customers promptly and respond to questions with knowledgeable service
- Maintained productive relationships with existing customers through exceptional follow up after sales
- Help customers select products that best fit their personal needs
- Resolve customer complaints regarding sales and services
- Organizing merchandise to the highest visual standard
- Cash handled, process, exchanged and refunded transactions
production worker
mister car wash
09.2018 - 02.2019
- Inspects quality of work performed to ensure customer satisfaction
- Communicate with service staff to ensure that customer needs were met
- Clean tires, rims, and mudguards using correct and safe mixture of soap and water
- Vacuum carpet, clean seats, and clean windows
- Maintain inventory of cleaning supplies and ensure procurement of supplies when inventory runs low
Busser
café Del rio
02.2018 - 09.2018
- Assist in re-stocking restrooms, light cleaning of restrooms
- Clearing tables in an efficient and timely manner
- Assist guests with requests
- Ability to communicate clearly and professionally with customers and coworkers
- Ability to work in a standing position for long periods of time
- Ensure that trash cans are clean, free of odor and lined
Education
High school diploma -
Poteet High School
Mesquite, TX06.2021
Skills
- Communication
- Apartment preparation
- Work order completion
- Cleaning and maintenance
- Drywall repair
- Painting and finishing
- Bilingual in Spanish
- Exceptional customer service
- Professional Telephone Skills
- Sheet rock repairs
- Report & Document Preparation
- Strong verbal & Writing skills
- MS Word
- Excel
- PowerPoint
- Customer service
- Team collaboration
- Time management
- Inventory management
- Safety compliance
- Effective communication
- Service orientation
- Hand tool expertise
- Service request response
Languages
English
Professional
Spanish
Professional
Timeline
Maintenance Make Ready Technician/Porter
Birchstone Residential
10.2023 - Current
Remodeling Contractor
A1 Custom Services Property Maintenance
05.2023 - Current
HVAC CONTRACTOR/helper
EFFICIENT Air services
09.2022 - 05.2023
Porter/Make Ready
RPM Living
10.2021 - 03.2022
cashier/customer service associate
burlington co.
11.2020 - 11.2021
Brand representative
hollister co.
06.2020 - 07.2020
production worker
mister car wash
09.2018 - 02.2019
Busser
café Del rio
02.2018 - 09.2018
High school diploma -
Poteet High School
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