Carlos Castellano
Wendell,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to prove myself worthy of position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Language
Work History
Learning Ambassador
Amazon
Orlando, FL
04.2021 - 05.2023
- Assessed trainees needs to determine appropriate level of required support.
- Developed and implemented lesson plans to teach certain skills needed to succeed.
- Observed and recorded data on trainee progress to determine next steps for success.
- Offered feedback to management to effectively address trainee needs.
- Applied different instruction strategies to meet individual trainee needs based off trainee learning type.
- When not training, working on my feet for 10.5 hours a day ensuring customer orders are correct for customer satisfaction
Education
Diploma -
Los Robles
Valencia, VenezuelaSkills
Spanish speaking/bilingual
Problem-solving
Order fulfillment
Staff education and training
Service standard compliance
Timeline
Learning Ambassador
Amazon
04.2021 - 05.2023
Diploma -
Los Robles